Chris Hensel
IT Support & Hardware Technician
Woodburn,OR
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt
Summary
Highly-skilled Computer Systems Specialist well-versed in setting up hardware and software components for end users and business. Special skill in optimizing systems to address dynamic needs, improve collaboration and strengthen security. Weighs crucial business and IT needs against computer system and procedural limitations, assessing roadmaps for optimal functions and paths of improvement. Strengths in Hardware and Client Relations backed by 8 years experience in self-run business proudly serving local Woodburn area.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Computer Systems Specialist
Hensel Computers
Woodburn, OR
08.2011 - Current
- Planned and conceived computer systems using information engineering, data modeling and structured analysis.
- Guided clients remotely installing and servicing hardware and software resolving issues in critical points of infrastructure.
- Researched, built, and installed fully custom PC builds to meet client needs.
- Oversaw and installed full scale small office and home office networking infrastructure.
- Assessed client needs and problem areas to create focused solutions using tools to automate otherwise difficult tasks for inexperienced users.
- Evaluated and adopted new technologies to address changing industry needs and constant evolving protocols.
- Resolved malfunctions with systems and programs through troubleshooting both on site and remote.
- Made Personal connections with clients to bridge gap of inexperienced users and latest technology.
- Organized network infrastructure resolving DNS conflicts and assigning static addresses with individual port protocols bolstering network security.
Skills
Desktop Technical Support
undefinedWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
Comptia A+ Certified IT Technician
Timeline
Computer Systems Specialist - Hensel Computers
08.2011 - Current
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