Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Chris Herrera

Lakewood,CA

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

6
6
years of professional experience

Work History

Retail Sales Associate

Disneyland California Adventure
Anaheim, CA
11.2021 - 09.2023
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Cross-trained and provided backup support for organizational leadership.
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.

Guest Service Associate/Front End Supervisor

Target
Garden Grove, CA
11.2017 - 09.2020
  • Handled payment processing duties and provided customers with receipts and proper bills and change.
  • Guaranteed guest satisfaction and positive experience through genuine, enthusiastic and friendly interactions.
  • Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Delivered key administrative support and supervision to coworkers, taking on additional tasks during peak times.
  • Picked up online orders in a timely manner

Education

Associate of Arts - Communication Studies

Orange Coast College
Costa Mesa, CA
10-2023

High School Diploma -

Rancho Alamitos High School
Garden Grove, CA
06.2017

Skills

  • Decisive decision-making
  • Experience taking on leadership roles
  • Time management
  • Conflict management
  • Computer skills
  • Prioritization
  • Flexible Schedule
  • Sales Goals Attainment

Additional Information

  • Food Handlers Certificate
  • Entrepreneurs Certificate
  • Proficient in Word and Excel

Timeline

Retail Sales Associate

Disneyland California Adventure
11.2021 - 09.2023

Guest Service Associate/Front End Supervisor

Target
11.2017 - 09.2020

Associate of Arts - Communication Studies

Orange Coast College

High School Diploma -

Rancho Alamitos High School
Chris Herrera