CHRIS HIDALGO
Tucson,AZ
Summary
Business Account Executive Versatile and growth-focused professional with 11 years experience in designing, developing, and implementing effective sales strategies across all technical operations to ensure effective business growth and profitability. Technical-minded individual with proven proficiency in managing sales through cloud services, such as SaaS, laas, DaaS, Cloud Backup, Disaster Recovery, and SD WAN. Excel at identifying new markets to increase company-wide sales networks and increase value of new/current customers. Instrumental in leading, managing, and monitoring cross-functional teams to meet/exceed all agreed-upon sales/business development goals. Demonstrated excellence in recognizing and resolving client issues/queries by fostering and maintaining long-term customer relationships. Adept in crafting and delivering robust sale documents to top- leadership for sound decision-making.
Overview
14
14
years of professional experience
Work History
High Value Account Manager
Intuit
10.2023 - Current
- Managed territory with strong pipeline management skills and outbound calling
- Employee of the quarter for Q3 and Q4 consecutive quarters
- Achieved 130% in Q3
- Achieved 180% in Q4
- Facilitated over 7 platform switches in Q4 alone.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Business Account Executive
Cox Business
01.2021 - 01.2023
- Deliver effective cold calling, door knocking, and email marketing campaigns
- Refer partners to optimize sales of cloud services, including SaaS, laaS, DaaS, Cloud Backup, Disaster Recovery, and SD WAN, data/transport, and voice services for businesses with 50-500 employees across designated area
- Achieved all business revenue targets and sales metrics by spearheading and monitoring cross-functional teams
- Secured 100% targeted monthly goals by spearheading cross-functional team.
- Engaged in daily cold calls in-person and via telephone and followed up with small business prospects monthly to verify pipeline sufficiency.
- Mastered and constantly improved sales prospecting, follow-up and upsell processes.
Account Executive
Intuit
01.2016 - 01.2021
- Facilitated accounting firms in consulting/advising SMB clients to grow customer base, revenues, as well as improve profitability and reduce technology risks by delivering robust efficiencies/insights
- Administered various multi-faceted operations, such as sales process, strategic territory analysis, planning, and forecasting, while sustaining comprehensive opportunity pipeline leveraging Intuit CRM - Salesforce.com
- Headed dedicated territories comprised of large global/local corporate accounting firms ranked in top 1% of US
- Met and exceeded 120-150% set goals annually by leveraging high quality lead generation, nurturing, and sales enablement tools across all phases of sales processes
- Consecutively secured sales overachiever award for 2 years.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
Account Advisor
Dun and Bradstreet
01.2015 - 01.2016
- Drafted and maintained effective documentation for product and service sales for informed decision-making
- Developed and fostered robust relationships by cold-calling prospective customers
- Acquired new customer accounts by delivering exceptional customer account services
- Secured 300% monthly sales goals by creating, developing, and implementing robust strategies across all sales operations
- Recognized as number 1 sales person in category, resulting in promotion to manager within same year.
- Streamlined account management processes for improved efficiency and client retention.
- Worked closely with buyer to facilitate increased inventory levels during seasonal events and decreased levels during slower timeframes.
Sales Rep
Market Source
01.2011 - 01.2015
- Administered local client relationship as well as boosted sales/revenue of products and services by direct selling within partner's national retail locations
- Enhanced sales and productivity within electronics department by heading team of cross-functional associates
- Secured 97% boost in monthly sales by developing and expanding existing customer sales through effective strategies
- Developed and boosted retailer's sales performance and various key metrics by driving sales, training, and marketing promotions.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Education
High School Diploma -
Pima Community College
Tucson, AZ01.2011
Bachelor in Computer Science -
University of Arizona
Tucson, Arizona 02.2025
Skills
- Business Development
- Cloud Services
- Cold calling
- Disaster Recovery
- Email Marketing
- Excel
- IaaS
- Pipeline management
- Sales Enablement
- SalesForce
- Switches
- SDWan
- Account Management
- Teamwork and Collaboration
- Client Relations
- Customer Service
Locations
Tucson
Timeline
High Value Account Manager
Intuit
10.2023 - Current
Business Account Executive
Cox Business
01.2021 - 01.2023
Account Executive
Intuit
01.2016 - 01.2021
Account Advisor
Dun and Bradstreet
01.2015 - 01.2016
Sales Rep
Market Source
01.2011 - 01.2015
High School Diploma -
Pima Community College
Bachelor in Computer Science -
University of Arizona
Similar Profiles
Jaclyn BoyceJaclyn Boyce
TurboTax Expert at IntuitTurboTax Expert at Intuit
Jayla BennettJayla Bennett
Risk Management Analyst II at IntuitRisk Management Analyst II at Intuit
Lori CazenaveLori Cazenave
Seasonal Tax Preparer at IntuitSeasonal Tax Preparer at Intuit
Jennifer BrownJennifer Brown
Customer Success Tax Expert at IntuitCustomer Success Tax Expert at Intuit
Grace MadisonGrace Madison
Director at Creative Kids Preschool LLCDirector at Creative Kids Preschool LLC