Summary
Overview
Work History
Education
Skills
Timeline
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Chris Hightower

Olive Branch,MS

Summary

I am an organized and dedicated supervisor that's successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Proficient and forward-thinking professional, well versed in setting goals in line with company's vision. Possess in-depth experience monitoring production processes and creating strategies to enhance productivity.

Overview

6
6
years of professional experience

Work History

Supervisor of Distribution Operations

Milwaukee Tool
05.2023 - Current
  • Reduced order processing time through effective supervision of team members and workflow optimization.
  • Managed inventory levels effectively, reducing stock discrepancies and preventing product shortages.
  • Collaborated with other departments to develop and implement process improvements for better coordination and smoother operations.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Improved distribution efficiency by streamlining processes and implementing innovative solutions.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Self-motivated, with a strong sense of personal responsibility.
  • Organized and detail-oriented with a strong work ethic.

DC LEAD 2

Milwaukee Tool
07.2022 - 05.2023
  • Maintained organized work area by cleaning and removing hazards.
  • Created standard work instructions for assembly and material handling to improve workflow and productivity [Number]%.
  • Prepared reports and technical documentation of day-to-day production processes.
  • Collaborated with other departments to optimize production workflows.
  • As a lead 2 in TA I’ve been Tasked to oversee the picking, quality, and performance of our associates.
  • I implemented processes to improve the picking quality as well as driver performance.
  • I have been there to support all areas of TA which as allowed me to build more knowledge and truly understand how the department runs as a whole.
  • I have also had the opportunity to expand my knowledge by going to other departments and assisting, which has allowed me to see that every department has the same goal. And that’s to get the right product to the right customer at the right time.

DC Lead 1

Milwaukee Tool
10.2021 - 07.2022
  • Trained staff on Lean methodologies, empowering employees to identify and address inefficiencies proactively.
  • Eliminated non-value-added activities by applying the principles of 5S and visual management, creating a more organized and efficient workplace.
  • Inspected products and machines to maintain quality and efficiency.
  • Facilitated value stream mapping sessions to understand current state conditions clearly before designing future-state improvements based on Lean principles fully aligned with business objectives.
  • Pushing my team everyday to perform with excellence
  • Keeping a one team mentality.
  • Spread positivity throughout my team.
  • Implementing procedures to make my department run as efficiently as possible.

Fulfillment Associate 2

Milwaukee Tool
07.2021 - 10.2021
  • Operated handheld scanners to track merchandise throughout fulfillment process.
  • Verified items correctly matched to sales check for packing and shipment.
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Pulled merchandise to fulfill orders to specification. Assembled customer orders from stock and placed orders on pallets for shipping department.
  • Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
  • Promoted workplace safety and smooth production by keeping workspaces clean, organized and free of hazards.
  • Reviewed production schedule, customer orders, work orders and requisitions to determine items to be moved, gathered or distributed

Fulfillment Associate 1

Milwaukee Tool
06.2021 - 06.2021
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Picked and packed order items.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Accepted, processed and filled orders quickly and accurately.
  • Assisted in picking and loading process as required by business needs by efficiently picking and assembling orders.
  • Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives

Automotive Technician Apprentice

Discount Tire
11.2019 - 07.2021
  • Kept work garage clean and organized to meet internal and regulatory expectations governing safety.
  • Operated tools, instruments and equipment safely. Attended safety and training meetings to learn techniques to avoid injuries and mishaps.
  • Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
  • Maintained garage safety protocols to meet regulatory and company expectations.
  • Wrote service orders, accepted payments and updated customer accounts to maintain CRM system.
  • Led automotive shop employees and directed daily operations to grow and sustain business.
  • Led safety meetings and maintained safe practices throughout shop.
  • Sourced, arranged and supervised supply inventory for most common equipment and tools.

Cashier, Cook, Leader of the Kitchen

Abbays
11.2017 - 11.2019
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Improved transaction speed without sacrificing accuracy by staying up-to-date on menu pricing changes.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.

Education

Commercial Aviation -

University of Memphis
Memphis, TN
05.2026

Skills

  • Project Management
  • Resource Management
  • Warehouse Management
  • Workload Management
  • Resource Planning
  • Effective written and verbal communication
  • Team leader
  • Respectful
  • Fast learner
  • Exceed expectations

Timeline

Supervisor of Distribution Operations

Milwaukee Tool
05.2023 - Current

DC LEAD 2

Milwaukee Tool
07.2022 - 05.2023

DC Lead 1

Milwaukee Tool
10.2021 - 07.2022

Fulfillment Associate 2

Milwaukee Tool
07.2021 - 10.2021

Fulfillment Associate 1

Milwaukee Tool
06.2021 - 06.2021

Automotive Technician Apprentice

Discount Tire
11.2019 - 07.2021

Cashier, Cook, Leader of the Kitchen

Abbays
11.2017 - 11.2019

Commercial Aviation -

University of Memphis

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Chris Hightower