Chris Hill
Senior Mortgage Loan Officer
Aubrey
Summary
Dynamic Senior Mortgage Loan Officer with a proven track record at American Financial Network, excelling in client relationship building and financial analysis. Expert in conventional and FHA loans, consistently exceeding sales targets through effective negotiation and problem-solving. Committed to delivering exceptional customer service while mentoring junior team members for enhanced performance.
Overview
27
27
years of professional experience
Work History
Senior Mortgage Loan Officer
American Financial Network
02.2016 - Current
- Assisted clients in completing mortgage applications, ensuring compliance with regulatory requirements and accurate documentation.
- Conducted initial consultations with potential borrowers to assess financial situations, providing tailored mortgage product recommendations.
- Collaborated with underwriters and loan processors to facilitate timely loan approvals and maintain open communication throughout the process.
- Utilized mortgage software systems to manage client files, track progress of applications, and streamline workflow efficiency.
- Provided exceptional customer service by addressing client inquiries promptly and guiding them through each step of the mortgage process.
- Engaged in ongoing training sessions to stay updated on industry trends, lending guidelines, and best practices for client interaction.
- Developed informative materials for clients outlining mortgage options, payment plans, and important timelines to enhance understanding of services offered.
- Built relationships with real estate agents and referral partners to generate leads and foster a collaborative approach to securing loans for clients.
- Worked closely with processors to resolve any issues that arose during application review or underwriting stage, minimizing delays in closing timescales.
- Conducted thorough pre-qualification analyses to match potential borrowers with appropriate loan products for their needs.
- Consistently met or exceeded sales targets by establishing a strong professional network within the local community.
- Provided exceptional customer service throughout the loan process by addressing questions and concerns promptly.
- Assisted in the development of junior loan officers through mentoring and coaching sessions, improving overall team performance.
- Prepared comprehensive loan files that included detailed documentation needed for underwriting approval.
- Analyzed applicant financial status, credit, and property evaluations to determine feasibility of granting loans.
- Managed pipeline of mortgage applications for timely processing and closing, resulting in satisfied clients.
- Increased loan production by developing and maintaining strong relationships with realtors, builders, and other referral sources.
- Worked with underwriters to fix application problems and resolve issues.
United States Marine
United States Marine Corps
01.1999 - 03.2006
- Led and managed logistics operations during training exercises, ensuring equipment readiness and effective resource allocation.
- Trained and mentored junior Marines in operational procedures and safety protocols, fostering a culture of accountability and excellence.
- Conducted regular equipment inspections and maintenance checks, identifying issues proactively to minimize downtime during missions.
- Administered efficient administrative support for daily unit functions including scheduling meetings, processing travel requests, and managing personnel records.
- Developed junior Marines into future leaders through consistent mentorship and professional development opportunities.
- Served in on-call capacity for last-minute or late-night taskings from leadership.
- Gave individual evaluations based on fitness and combat readiness.
Education
High School Diploma -
Whitehouse High School
Whitehouse TX 05.2001 -
Skills
Communication and interpersonal skills
Negotiation
Risk assessment
Financial analysis aptitude
Credit analysis proficiency
Mortgage products
Loan origination expertise
Conventional loans
FHA and VA loan expertise
Closing coordination experience
Jumbo loan handling
Goal oriented
Sales development
Document analysis
Loan origination
Residential mortgage lending regulations
Relationship selling
Refinancing options
Licensed mortgage loan originator
Business referral management
Loan management
Microsoft office
Time management
Multitasking Abilities
Client relationship building
Customer service-focused
Computer literacy
Client counseling
Excellent communication
Loan file maintenance
Attention to detail
Problem-solving aptitude
Timeline
Senior Mortgage Loan Officer
American Financial Network
02.2016 - Current
High School Diploma -
Whitehouse High School
05.2001 -
United States Marine
United States Marine Corps
01.1999 - 03.2006
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