CHRIS HOLDREN
Baytown,Tx
Summary
Seasoned professional with a robust background at ExxonMobil Pipeline Company, excelling in operations management and customer relationship development. Proven track record of enhancing operational efficiency and leading successful projects with a strong focus on team management and safety. Expertise in training and coaching, complemented by a commitment to excellence and continuous improvement. Recognized for fostering positive relationships and driving results that align with organizational goals.
Overview
27
27
years of professional experience
Work History
Terminal Operator
Targa Resources
12.2024 - Current
- Operated and monitored terminal equipment to ensure safe and efficient loading/unloading of materials.
- Conducted routine inspections to maintain compliance with safety regulations and operational standards.
- Completed efficient startup and shutdown procedures, as well as diligent lockout and tag out processes for each piece of equipment.
- Complete prover line displacement/slips for measurement activities.
- Operated terminal equipment to ensure safe and efficient product transfer.
- Contributed to a positive work atmosphere by fostering teamwork and open communication among colleagues.
- Repaired and performed minor maintenance on equipment at terminals.
- Performed repeated bending, kneeling, twisting and overhead reaching.
Field Operations Supervisor
ExxonMobil Pipeline Company
06.2020 - 10.2024
- Investigated customer complaints related to services rendered in order to resolve disputes quickly and fairly.
- Analyzed customer service issues, developing solutions that improved customer satisfaction ratings.
- Developed and implemented processes to improve operational efficiency and reduce costs.
- Performed administrative duties such as scheduling employee shifts, approving time off requests.
- Provided on-the-job training for new employees to ensure understanding of company policies and procedures.
- Managed a team of 10 personnel, ensuring all tasks were completed in an effective and timely manner.
- Supervised daily operations of field personnel including assigning tasks, monitoring progress and evaluating performance.
- Inspected work progress, equipment, and construction sites to verify safety and to ensure that specifications were met.
Measurement Tech Lead
ExxonMobil Pipeline Company
06.2017 - 06.2020
- Monitored application performance metrics and identified areas for improvement while optimizing existing features for better scalability.
- Managed external vendors for outsourced components and services related to product development activities.
- Participated actively in team meetings providing input on ways to improve existing processes or develop new ones.
- Monitored functioning of equipment to ensure system operated in conformance with specifications.
- Regularly monitored instrument performance, identified issues and performed necessary repairs or replacements when needed.
- Trained personnel on proper operation of measuring instruments as well as safety procedures related to their use.
- Troubleshot complicated systems by using a systematic approach to isolate malfunctions or errors.
- Provided technical support to colleagues regarding measurement techniques and proper use of instruments.
- Demonstrated excellent organizational skills by managing multiple tasks simultaneously without compromising accuracy.
- Collected product samples and prepared them for laboratory analysis and testing.
Multi-Skilled Technician
ExxonMobil Pipeline Company
05.2008 - 06.2017
- Trained other technicians in proper repair techniques and procedures.
- Preserved equipment by performing regular maintenance checks, replacing parts or performing repairs.
- Performed equipment diagnostics to recommend corrective actions for operational problems.
- Inspected and tested machinery to detect malfunctions.
- Employed variety of handheld and power tools for troubleshooting equipment and systems.
- Performed upgrades on existing systems with the latest operating system releases and applications.
- Researched and ordered necessary parts to complete repairs.
- Read manufacturers' schematics and technical assistance bulletins to work through difficult repairs.
- Verified product performance in line with defined criteria.
- Collaborated with cross-functional teams including engineering, marketing, and sales departments on various projects.
- Researched industry best practices related to measurement analytics procedures.
- Managed project budgets, expenditures, procurements, and projections.
Assembly Supervisor
Powell Electric
09.2007 - 05.2008
- Trained new employees on safe work practices and proper use of tools and equipment.
- Analyzed data from daily reports to identify areas for improvement in efficiency and safety procedures.
- Investigated customer complaints related to product defects or incorrect orders shipped.
- Collaborated with engineering staff to design improved products that are easier to assemble.
- Maintained accurate records of employee hours worked and time off taken for payroll processing.
- Resolved conflicts between employees through effective communication strategies.
- Ensured compliance with company policies, safety regulations and industry standards.
- Managed budgets associated with purchasing materials needed for assembly projects.
- Monitored the performance of team members to ensure accuracy and productivity goals were met.
- Led weekly meetings with the assembly team to discuss progress updates and any issues that arose.
- Enforced company policies regarding attendance, punctuality, quality control.
- Coordinated with other departments to ensure on-time delivery of parts for assembly operations.
- Provided feedback to employees on their performance based on established job expectations.
- Established work schedules, assignments, and production sequences to meet production goals.
- Supported HR with recruitment and hiring recommendations.
Medium Voltage Assembly
Powell
10.1998 - 09.2007
- Worked with coworkers to complete tasks.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Responded quickly to meet customer needs and resolve problems.
- Focused on learning new skills and staying updated with industry changes.
- Met deadlines while maintaining high-quality deliverables.
- Communicated effectively with supervisors regarding project updates and changes in work schedules.
- Adhered to all established policies and procedures related to the operation of assembly lines.
- Managed workflow by prioritizing tasks based on urgency.
- Assisted in the training of new personnel in the use of assembly line machinery.
- Performed component installation and set up and operated assembly equipment.
- Collaborated with other team members to complete projects on time.
- Finished products and prepared them for shipment.
- Participated in safety meetings to promote a safe work environment.
- Utilized hand tools, power tools, and specialized equipment in the assembly process.
- Reviewed work orders and blueprints to meet product specifications.
- Operated machinery and heavy equipment, such as forklifts.
Education
High School Diploma -
Dickinson High School
Dickinson, TX05-1994
Skills
- Customer relationship development
- Training and coaching
- Operations Management
- Project Leadership
- Safety oversight
- Schedule Coordination
- Workforce Planning
- Operational Efficiency
- Contractor Management
- Terminal operations
- Tank gauging
- Continuous improvement
Timeline
Terminal Operator
Targa Resources
12.2024 - Current
Field Operations Supervisor
ExxonMobil Pipeline Company
06.2020 - 10.2024
Measurement Tech Lead
ExxonMobil Pipeline Company
06.2017 - 06.2020
Multi-Skilled Technician
ExxonMobil Pipeline Company
05.2008 - 06.2017
Assembly Supervisor
Powell Electric
09.2007 - 05.2008
Medium Voltage Assembly
Powell
10.1998 - 09.2007
High School Diploma -
Dickinson High School