Summary
Overview
Work History
Education
Skills
Timeline
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Chris Holliman

Chris Holliman

Meridian,MS

Summary

Dynamic and results-driven professional with extensive experience in customer service and retail operations at Dollar General. Proven ability to enhance customer satisfaction through effective relationship building and expert product knowledge. Skilled in inventory control and cash handling, consistently achieving operational goals while fostering a positive shopping environment.

Overview

8
8
years of professional experience

Work History

Lead Sales Associate

Dollar General
03.2025 - Current
  • Handled cash register operations and customer transactions to process payments.
  • Resolved customer issues promptly, ensuring satisfaction and loyalty.
  • Processed and stocked merchandise in accordance with store standards.
  • Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
  • Performed inventory control procedures to manage stock.
  • Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
  • Managed inventory effectively, minimizing stock-outs and overstock situations.
  • Assisted customers in making informed purchasing decisions by providing expert advice on product features and benefits.
  • Delivered excellent customer service for repeat business and referrals.
  • Trained new sales associates to ensure consistent performance across the team.
  • Developed and maintained knowledge of current sales and promotions.
  • Demonstrated effective communication skills when presenting sales pitches, addressing concerns, or negotiating deals with clients.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.

Mental Health Technician

Aliance Health Center
10.2020 - 08.2021
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
  • Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
  • Developed and maintained positive relationships with clients to create safe and supportive environment.
  • Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
  • Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
  • Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
  • Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
  • Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
  • Educated patients on coping strategies and self-help techniques to better manage their mental health symptoms.
  • Assisted individuals with daily living activities such as grooming, meal preparation, or mobility when necessary.
  • Monitored patients'' progress, documenting changes in behavior and updating treatment plans accordingly.
  • Improved patient well-being by providing compassionate care and support during their mental health journey.
  • Promoted a safe, therapeutic environment by enforcing facility policies and maintaining patient confidentiality at all times.
  • Empowered patients by setting realistic goals, encouraging personal growth, and celebrating achievements throughout the recovery process.
  • Leveraged professional expertise in behavioral management techniques to minimize disruptions within the therapeutic environment.
  • Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
  • Ensured timely administration of medications as prescribed by psychiatrists, closely monitoring for side effects or adverse reactions.
  • Conducted thorough assessments upon patient admission, gathering essential background information for accurate diagnosis and effective treatment planning.
  • Utilized de-escalation techniques effectively, reducing instances of patient agitation.
  • Advocated for patient needs within healthcare system, ensuring access to necessary resources.
  • Adapted quickly to changing patient needs, providing flexible and responsive care.

Meet Market Sales Associate

Cash Savers
06.2018 - 08.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Road Crew

Lauderdale County
06.2017 - 08.2019
  • Worked closely with local utilities companies during the relocation process when necessary due to road construction or repair activities.
  • Assisted in the installation of traffic control devices like barriers, cones, and temporary signs to guide motorists safely around work zones.
  • Enhanced traffic flow through timely completion of road construction projects, including widening, repaving, and drainage improvements.
  • Prepared detailed reports on completed projects for management review, highlighting any challenges faced and lessons learned.
  • Performed regular equipment checks to ensure optimal performance before operating on job sites.
  • Improved road safety by efficiently executing maintenance tasks such as pothole filling, debris removal, and pavement painting.
  • Reduced roadside hazards by trimming overgrown vegetation and clearing away fallen trees or other obstructions.
  • Ensured proper signage placement for clear communication of traffic rules and warnings to drivers.
  • Promoted a safe working environment by adhering to all relevant safety regulations and guidelines during daily tasks.
  • Assisted in project planning by providing feedback on potential challenges or roadblocks that could impact timelines or budgets.
  • Provided support during emergency situations such as accidents or natural disasters by quickly responding to requests for assistance with road clearance or repairs.
  • Maintained clean work sites by disposing waste materials appropriately and organizing tools and equipment after use.
  • Removed debris and snow and kept roadways and parking lots clear.
  • Safely controlled traffic in high-volume areas during roadwork projects and repairs.
  • Cleaned and graded ditches, drainage structures, highway shoulders and slopes.
  • Used flags to warn motorists about hazards, obstacles and workers ahead.
  • Repaired signs and fences quickly to avoid accidents and mishaps.
  • Completed attractive roadside landscaping through timely mowing, weed removal and new plantings to beautify local roadways.

Education

Southeast Lauderdale
Meridian, MS
11.2010

Skills

  • Customer service
  • Retail store operations
  • Cash handling
  • Opening and closing procedures
  • Goal oriented
  • Cash handling accuracy
  • Pricing and labeling
  • Flexible schedule
  • Customer needs assessment
  • Sales training
  • Teamwork and collaboration
  • Visual displays and presentations
  • Client relationship management
  • Inventory and stocking
  • Product knowledge expertise
  • Product merchandising
  • Efficient sales transactions
  • Relationship building
  • Customer care
  • Inventory control
  • Inventory oversight
  • Product recommendations
  • Sales strategy development
  • Handle with care
  • CPR
  • Vitals

Timeline

Lead Sales Associate

Dollar General
03.2025 - Current

Mental Health Technician

Aliance Health Center
10.2020 - 08.2021

Meet Market Sales Associate

Cash Savers
06.2018 - 08.2019

Road Crew

Lauderdale County
06.2017 - 08.2019

Southeast Lauderdale

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