Dynamic professional with expertise in equipment operation and customer engagement, previously at Cintas Inc. Excelled in optimizing delivery routes, enhancing customer satisfaction, and surpassing sales goals. Proven ability to collaborate effectively with teams and solve complex problems, ensuring safety compliance and operational efficiency. Passionate about driving results and fostering positive client relationships.
Overview
12
12
years of professional experience
1
1
Certification
Work History
General Laborer
Cy-Con Inc. Structural Solutions
Saint Paul, Minnesota
08.2025 - Current
Followed safety protocols to maintain a secure work environment.
Collaborated with team members to complete assigned tasks efficiently.
Cleared work areas of debris and hazardous materials regularly.
Prepared job sites by setting up equipment and supplies as needed.
Conducted routine maintenance on tools and equipment for optimal use.
Communicated effectively with supervisors regarding project progress daily.
Cleaned tools, equipment, and work areas in order to maintain a safe and organized workspace.
Moved heavy objects using dollies, carts, hoists, or other manual labor techniques.
Collaborated with team members to complete assigned tasks and meet tight deadlines.
Ensured that all safety regulations were followed while working onsite.
Operated hand tools and power tools to complete construction projects.
Assisted tradespeople with tasks such as measuring, cutting, and preparing materials.
Participated in company training sessions to improve skills and boost process knowledge.
Inspected tools and equipment for proper functioning prior to use.
Completed variety of physical labor tasks.
Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
Operated and maintained a variety of equipment including hand and power tools.
Underground Fiberoptic Laborer
Spire Communcations
Isanti, Minnesota
03.2025 - 08.2025
Operated hand tools and machinery for various labor tasks.
Loaded and unloaded materials from trucks and storage areas.
Followed safety procedures to maintain a safe work environment.
Assisted in site clean-up by removing debris and organizing materials.
Transported equipment and supplies to designated locations efficiently.
Collaborated with team members to complete daily assignments effectively.
Reported safety hazards or equipment issues to supervisors promptly.
Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
Completed variety of physical labor tasks.
Lifted objects weighing up to 50 pounds without assistance when necessary.
Worked with team members to ensure efficient workflow throughout the day.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Operated and maintained a variety of equipment including hand and power tools.
Met company and OSHA safety guidelines for work site operations to minimize worker risk.
Operated equipment with strong focus on safety and ground communication.
Route Sales Representative
Cintas Inc
Owatonna, Minnesota
10.2013 - 03.2025
Loaded, unloaded, and delivered product in a timely manner.
Conducted daily pre-trip inspections of delivery vehicles.
Utilized corporate vehicle to deliver and sell products to clients with focus on optimizing customer experience.
Followed safety rules to keep clean driving record with no accidents or incidents.
Conducted vehicle inspections to ensure safety and compliance before routes.
Delivered products to customers along designated routes efficiently and safely.
Established positive relationships with customers to enhance service satisfaction.
Assisted in training new team members on delivery procedures and safety protocols.
Handled customer inquiries and resolved issues during delivery interactions.
Utilized handheld devices for tracking deliveries and managing inventory updates.
Promoted positive relationships with customers to maintain consistent sales.
Monitored stock levels on route trucks to ensure accuracy of inventory counts.
Delivered product to customers in a safe and courteous manner.
Responded quickly to customer inquiries regarding products or services.
Provided excellent customer service by answering questions and resolving complaints in a professional manner.
Confirmed product displays met company specifications regarding placement, date codes and pricing.
Reported any discrepancies between orders and actual items received and delivered promptly to management staff.
Planned and organized routes within territory to maximize efficiency and time.
Continuously surpassed sales goals, optimizing profitability, and performance of assigned territory.
Utilized effective problem solving skills when resolving customer issues.
Organized deliveries according to customer needs.
Ensured compliance with all federal, state, local laws governing transportation of goods.
Cross-sold additional products to customers depending upon merchandise needs.
Maintained an organized work space at all times.
Developed and implemented strategies to increase sales volume.
Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Obtained receipts or signatures for delivered goods, collecting payment for services when required.
Informed regular customers of new products or services and price changes.
Education
High School Diploma -
Champlin Park
Brooklyn Park, MN
06-2008
Skills
Equipment operation and maintenance
Site safety compliance
Material handling and logistics
Heavy lifting and vehicle inspection
Route optimization and delivery logistics
Problem solving and attention to detail
Team collaboration and effective communication
Customer engagement and service
Certification
OSHA-10 certification
Adult First Aid/CPR/AED certification
Confined Spaces certification
Lock Out/Tag Out certification
Forklift certification
Affiliations
2023 Volunteer High School Bass Fishing Team Captain with state tournament qualification
Avid outdoorsman: Hunting, Fishing, Land management Conservation
Hobby LLC, Sunset Baits
Accomplishments
Cintas Regional "Above and Beyond" Award recipient 2021
Consistent Finalist in Cintas "Spirit of Excellence" yearly competition
Special Education Teacher/Behavioral Interventionist at Triton School DistrictSpecial Education Teacher/Behavioral Interventionist at Triton School District