Professional Project Management Specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs.
Overview
14
14
years of professional experience
Work History
Design Project Manager
Yardzen
04.2021 - 04.2024
Led team of landscape designers to design projects and move into implementation phase.
Improved overall efficiency by implementing standardized processes for project initiation, execution, and closure.
Developed comprehensive project plans to ensure timely completion of tasks while adhering to budget constraints.
Developed and maintained project documentation to ensure accurate record-keeping and seamless communication between all stakeholders.
Enhanced company reputation by consistently delivering high-quality results that met or exceeded client expectations, leading to increased referrals from satisfied customers.
Demonstrated success leveraging data, analytical and communication skills.
Provided ongoing education and training to team members, ensuring up-to-date knowledge of industry trends and best practices in client development.
Participated in regular training sessions, keeping abreast of industry developments and best practices to ensure optimum service delivery to clients.
Contributed to the development of customized client reports, showcasing valuable insights on portfolio performance metrics and risk profiles.
Established strong relationships with key customers, resulting in increased customer loyalty.
Collaborated with sales team to ensure seamless handoffs, resulting in smoother customer transitions.
Managed team of 18 purchasing agents and designers ensuring productivity and accuracy goals are met.
Developed training guides and timeline to onboard agents quickly and ensure successful team integration.
Implemented efficiencies in damaged/defective product decreasing revenue loss by 33%.
Identified product sub-category and customer insight trends to make informed business recommendations across digital, physical and product development.
Extracted and analyze data, identify customer themes and synthesize information into digestible formats.
Project Manager
CHJ Designs
01.2010 - 01.2017
Established commercial and residential interior design firm through marketing and client referrals while managing complete business operations including financials, operations, and online presence.
Reviewed bid proposals, negotiated on behalf of homeowners with architects and contractors.
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Maintained meticulous digital and physical library of 'to-the-trade' vendors and retailer products.
Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.