Chris Hulsey
Washington,UT
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
17
17
years of professional experience
Work History
General Manager
J.. Dog St. George
01.2022 - Current
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Owner
GROUTWORX
03.2020 - Current
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Trained and guided team members to maintain high productivity and performance metrics.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
Operations Director
Stanley Steemer Southern Utah
01.2018 - 02.2022
- Streamlined operations by implementing efficient processes and policies, resulting in improved productivity and reduced costs.
- Led cross-functional teams to successfully execute complex projects on time and within budget constraints.
- Developed strategic plans for business growth, enabling the company to expand its market share and increase revenue.
- Managed financial resources with a focus on cost control, leading to significant savings without compromising service quality.
- Established a culture of continuous improvement, empowering employees to identify areas for optimization and implement innovative solutions.
- Cultivated a high-performance work environment by setting clear expectations and fostering open communication among employees.
Corporate Instructor
Time, Inc.
12.2015 - 12.2017
- Enhanced employee performance by developing and delivering customized training programs.
- Streamlined onboarding processes, resulting in reduced time-to-productivity for new hires.
- Designed engaging e-learning modules that improved knowledge retention and application.
- Collaborated with cross-functional teams to develop training materials aligned with company objectives.
- Evaluated the effectiveness of training programs through participant feedback and performance metrics.
- Optimized learning experiences by incorporating diverse instructional methods and multimedia tools.
- Facilitated train-the-trainer sessions, enabling internal subject matter experts to deliver targeted workshops within their respective departments.
Corporate Trainer
Stanley Steemer International
10.2006 - 11.2013
- Enhanced corporate culture by conducting team-building activities and workshops.
- Supported company growth by designing targeted training programs for new hires.
- Collaborated with department managers to identify skill gaps and develop tailored training solutions.
- Optimized training materials using a variety of multimedia formats, such as video presentations, e-learning modules, and written manuals.
- Leveraged industry best practices to continuously update and refine training content, ensuring relevance and applicability in a dynamic business environment.
- Facilitated open communication between employees and leadership by organizing regular feedback sessions and focus groups.
- Delivered impactful presentations at industry conferences, raising brand awareness while sharing best practices with peers.
- Advised senior executives on the development of workforce plans, aligning training goals with overall organizational objectives.
- Collaborated with management to identify company training needs and scheduling.
- Created training programs and instructional materials to further educate personnel.
- Prepared educational materials such as module summaries, videos and informational packets.
- Developed training programs to meet company objectives.
- Developed effective training manuals, modules and teaching aids.
Education
High School Diploma -
Hillsborough High School
Tampa, FL05.1993
Skills
- Customer Relationship Management
- Staff Supervision
- Operations Oversight
- Program Administration
- P&L Management
- Project Management
Timeline
General Manager
J.. Dog St. George
01.2022 - Current
Owner
GROUTWORX
03.2020 - Current
Operations Director
Stanley Steemer Southern Utah
01.2018 - 02.2022
Corporate Instructor
Time, Inc.
12.2015 - 12.2017
Corporate Trainer
Stanley Steemer International
10.2006 - 11.2013
High School Diploma -
Hillsborough High School
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