Chris Humphrey, MBA
North Ridgeville,OH
Summary
Results-driven sales professional with proven expertise in strategic planning, client relationship management, and revenue growth. Adept at leading high-performing teams and fostering collaboration to meet and exceed targets in dynamic environments. Strong communicator with knack for analyzing market trends and implementing effective sales strategies. Known for adaptability and reliability, ensuring seamless operations and continuous improvement.
Overview
20
20
years of professional experience
Work History
National Sales Manager: National Accounts
Sherwin-Williams Consumer Brands Group
05.2019 - Current
- Negotiated and closed agreements with large customers and monitored and analyzed performance metrics. Including winning new-to-company business with Fortune 500 companies.
- Achieved consistent year-over-year growth in both revenue generation and profit expansion through strategic planning and execution with an 11.25% CAGR in topline and 22.74% CAGR in profit.
- Collaborated with other departments both internal and external on various projects such as product development or marketing campaigns to achieve cohesive business goals.
- Led contract negotiations with clients, securing favorable terms that contributed to overall company profitability.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Built relationships with customers and community to establish long-term business growth.
- Created customized solutions for unique client needs resulting in increased customer satisfaction.
Sales Rep: Retail
Sherwin-Williams Consumer Brands Group
04.2012 - 05.2019
- Increased sales revenue by identifying and targeting high-potential accounts covering 374 accounts over 3 States.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Participated in trade shows and conferences to network and generate leads.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Utilized CRM tools to track customer interactions and sales progress.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Negotiated prices, terms of sales and service agreements.
Various Progressive Roles
Sherwin-Williams Paint Stores Group
08.2005 - 04.2012
- Worked effectively in fast-paced environments in various roles from Assistant Manager at an $800K revenue store to Sales Representative covering $4.5M in annual sales revenue.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
M.B.A. -
Walsh College
Troy, MI04.2020
B.B.A - Business Economics
Grand Valley State
Allendale, MI04.2005
Skills
- Sales leadership
- Sales strategies
- Strategic planning
- Revenue generation
- Training and coaching
- Performance reviews
- Relationship building
- Sales presentations
- Client relations
- Performance improvements
- KPI tracking
- Business development
- Contract negotiations
- Competitive analysis
- Cross-functional collaboration
- Business analytics
Awards & Certifications
4X Spectrum of Excellence Award, Raise the Bar Sales Award, Emerging Leaders, RISE, Complete Skilled Negotiator -Gap Partnership.
Timeline
National Sales Manager: National Accounts
Sherwin-Williams Consumer Brands Group
05.2019 - Current
Sales Rep: Retail
Sherwin-Williams Consumer Brands Group
04.2012 - 05.2019
Various Progressive Roles
Sherwin-Williams Paint Stores Group
08.2005 - 04.2012
B.B.A - Business Economics
Grand Valley State
M.B.A. -
Walsh College
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