CHRIS JABLONSKI

Work History

Customer Engagement Specialist – Respiratory/ILD

Boehringer Ingelheim

04.2023 - Current

Utilize product knowledge and demonstrates selling skills to influence top targeted health care professionals to support the use of Boehringer Ingelheim promoted respiratory products
Execute brand strategies to ensure that company sales and marketing messages are delivered appropriately to customers
Grow franchise sales by capitalizing on opportunities to increase BI's digital impact in the marketplace.
Work effectively with all customer-facing roles in each geography to meet customer needs and deliver net sales objectives as well as collaborates with internal partners to support objectives.
Partners on the design of and leads the implementation of strategic digital first campaigns that align with brand/franchise strategy and are in line with compliance guardrails
Engage customers in comprehensive discussions on the payer environment, Co-pays, formulary access and BIPI patient adherence tools
Deliver on continuation of care model, including discharge protocol, treatment algorithms, disease management etc.
Analyze qualitative and quantitative territory information to optimize territory business plan and customer calls both digitally and face-to-face
Develop plans to optimize allocations of key resources including samples, co-pay cards, funds for speaker programs and in office meals
Utilize supporting tools to plan activity, report and monitor resource utilization and maintain account and customer records including Campaign channels may include live customers interactions, social media platforms, CRM (Veeva Engage, Veeva Engage Connect, P2P, VAE/Email, web, congresses/symposia, podcasts, streaming video
Perform all company business in accordance with all regulations (e.g., EEO, FDA, DEA, OSHA, PDMA, EPA, Pharma etc.) and company policy and procedures
Demonstrate high ethical and professional standards with all business contacts to maintain BIPI's excellent reputation within the medical and pharmaceutical community
Accomplishments: Peer to Peer Program Lead, CES Round Table Lead, CES Resource Committee Member, Rising Star Award winner, BILD U Graduate, 4 consecutive week Portfolio contest winner

Respiratory Business Specialist

Boehringer Ingelheim

12.2020 - 04.2023

Work collaboratively and effectively with direct company representatives in 3 different territories
Co-promote Boehringer-Ingelheim Pharmaceuticals respiratory portfolio
Execute daily calls providing value-based information such as latest medical data while building relationships to impact prescribing behaviors
Successfully completed training while scoring over 95% on all exams
Host lunch and learn as well as product demonstrations with multiple doctors and healthcare professionals
Proficiently utilize data provided through multimedia platforms to execute effective business plans and strategies
Skillfully adjust sales strategy based on specific market and territory deployment
Accomplishments: Field Innovation Lead for New England South District, Regional Director Business Council 2022-2023, Northeast Conversation Club Moderator 2022-2023, BILD U Nominee

Pharmaceutical Sales Representative

Ashfield Healthcare, UDG Healthcare PLC

02.2020 - 10.2020

Worked as a Respiratory Business Specialist on behalf of Boehringer-Ingelheim in the Boston/South Eastern MA territory
Worked collaboratively and effectively with direct company representatives in 4 different territories
Co-promoted Boehringer-Ingelheim Pharmaceuticals respiratory portfolio
Executed daily calls providing value-based information such as latest medical data while building relationships to impact prescribing behaviors
Successfully completed training while scoring over 95% on all exams
Hosted lunch and learn as well as product demonstrations with multiple doctors and healthcare professionals
Proficiently utilized data provided through multimedia platforms to execute effective business plans and strategies
Skillfully adjusted sales strategy based on specific market and territory deployment

Licensed Realtor

Carolina Realty Group

08.2018 - 01.2020

Generated client leads to buy and sell property
Counseled clients on market conditions, prices, and mortgages
Developed a competitive market price by comparing properties
Created lists for real estate sale properties, with information location, features, square footage, etc.
Showed properties to potential buyers
Presented purchase offers to sellers
Facilitated negotiations between buyers and sellers
Reviewed purchase contracts to ensure terms are met
Maintained real estate license and knowledge

Associate System Operator

National Grid

01.2018 - 08.2018

Consolidated information from a variety of sources such as EMS alarms, switching orders, field reports and OMS to accurately validate, analyze and report outage duration, number of customers impacted, cause and circumstances.
Directed the sectionalizing of faulted equipment and return customers to service.
Analyzed normal / abnormal operating conditions utilizing Energy Management Systems and other computer resources such as G.I.S. and P.I.
Reconfigured the power system so that equipment operates within its rating.
Initiated emergency procedures when the system is in distress.
Received and responded to police, fire, customer service calls as needed.
Provided support during system emergencies including off-hours.
Applicable Clearance and Controls training (e.g. GO14/OI-30005/OI-20002).
Ensured accuracy and completeness of outage data in Outage Management System.
Established restoration priorities and dispatched resources as appropriate.
Completed Control Center logs and reports.
Received and analyzed trouble calls and dispatched personnel as required.
Assisted in analyzing (through field reports, alarms and real time system status) causes of trouble.

Branch Manager

Hampden Zimmerman Electric

09.2015 - 01.2018

Established key relationships with current and new business owners/vendors
Developed, trained, and mentored staff
Ensured security of all company assets
Developed potential business to business opportunities to expand market
Provided effective leadership to branch personnel
Managed Branch operations to ensure budgetary goals were met or exceeded
Recruited, hired, trained and disciplined employees according to corporate guidelines and policies
Fulfilled all record keeping requirements related to these activities in a timely manner which included: performance evaluations, safety training documentation, documenting disciplinary actions and job-related training
Worked with regional sales representatives and business owners to ensure the highest level of customer satisfaction

Sales Associate

Hampden Zimmerman Electric

07.2013 - 09.2015

Established and maintained relationships with current and/or prospective business owners within established sales territory to cultivate new business
Regularly called, emailed and visited with business owners to inform and demonstrate new products or services
Worked directly with vendor representatives to ensure customer needs were met and to stay up-to-date with new products
Quoted and negotiated product and job pricing
Organized and managed jobs to assure material was delivered timely and accurately
Assisted with overflow counter traffic to guarantee customers visit was prompt and satisfying
Observed and noted competitors’ products and service offerings
Attended training sessions and trade shows to further advance product and industry knowledge
Met weekly with sales manager and other sales associates to discuss opportunities and formulate plans

Marketing Manager

Hampden Zimmerman Electric

09.2011 - 07.2013

Designed, implemented and facilitated marketing activities and polices to promote products and services
Established and managed rewards program, with top performing vendors, which offers discounted pricing to customers and sales spiffs to employees
Worked directly with vendors to create sales promotions for 15 locations throughout Massachusetts, Connecticut and New York
Organized and managed vendor-sponsored events for end users
Negotiated with media and developed advertisements to create top of mind awareness amongst customers
Managed merchandising for all counter locations
Oversaw websites to confirm content was up to date and accurate, as well as, ensured a user-friendly experience
Maintained social media forums to provide a consistent message conveyed to viewers and brand awareness is being increased

Summary

Overview

Work History

Customer Engagement Specialist – Respiratory/ILD

Respiratory Business Specialist

Pharmaceutical Sales Representative

Licensed Realtor

Associate System Operator

Branch Manager

Sales Associate

Marketing Manager

Education

Bachelor of Science - Marketing, International Business

Study Abroad - Marketing, International Business

Skills

Awards

Timeline

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