Chris Jenkins
Beach,ND
Summary
Proven leader with extensive experience in operations management and team building. Excelled in driving business growth, enhancing customer relations, and developing high-performing teams. Demonstrated expertise in P&L management and problem resolution, achieving significant improvements in efficiency and satisfaction.
Overview
19
19
years of professional experience
Work History
General Manager
Gooseneck Implement
Beach, ND
07.2020 - Current
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Managed budgets, financial forecasts, and resource allocation to ensure achievement of organizational goals.
- Developed high-performing teams through effective coaching, mentoring, and performance management strategies.
- Handled customer relations issues, enabling quick resolution, and customer satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Enhanced team performance with comprehensive training sessions, focusing on product knowledge and sales techniques.
- Built relationships with customers and community to establish long-term business growth.
- Assisted with field start - ups and product demos.
Parts Manager
Gooseneck Implement
Beach, ND
07.2018 - 07.2020
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
- Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
- Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
- Supervised and trained staff on product knowledge and customer service.
Asset Manager
MBI Energy Services
Belfield, ND
02.2016 - 07.2018
- Optimized inventory processes for spare parts, reducing waste and minimizing downtime due to unavailable components.
- Established a proactive preventive maintenance program, minimizing breakdowns and reducing repair costs.
- Conducted regular valuation audits of fleet assets.
- Analyzed historical data on vehicle performance to identify trends and optimize fleet utilization.
Technician/Shop Foreman
Power Fuels
Beach, ND
11.2011 - 02.2016
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Mentored junior mechanics in proper diagnostic techniques, tool usage, and workplace safety practices to foster their growth within the company.
- Consistently met or exceeded company performance metrics through diligent work ethic and attention to detail in all repair tasks.
Heavy Equipment Mechanic
Riverside Contracting
Missoula, MT
06.2006 - 11.2011
- Enhanced equipment reliability by performing regular maintenance and repairs on heavy machinery.
- Supported emergency repair situations as needed, responding quickly to minimize disruption to ongoing operations.
- Maintained accurate records of completed work orders, providing clear documentation for future audits.
- Diagnosed and repaired hydraulic and electrical systems to maintain equipment function.
68W Health Care Specialist
US Army National Guard
Missoula, MT
05.2005 - 05.2011
- Supported military operations as an integral member of a highly skilled team, showcasing professionalism under pressure while prioritizing casualty care.
Education
High School Diploma -
Walla Walls High School
Walla Walla, WA06.2005
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Customer Relations
- P&L Management
- Team training and development
Timeline
General Manager
Gooseneck Implement
07.2020 - Current
Parts Manager
Gooseneck Implement
07.2018 - 07.2020
Asset Manager
MBI Energy Services
02.2016 - 07.2018
Technician/Shop Foreman
Power Fuels
11.2011 - 02.2016
Heavy Equipment Mechanic
Riverside Contracting
06.2006 - 11.2011
68W Health Care Specialist
US Army National Guard
05.2005 - 05.2011
High School Diploma -
Walla Walls High School
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