Results-oriented individual with 33 years sales and sales management experience in the Scientific, Technical, and Medical publishing industry. Highly skilled in market assessment, account management/customer retention, sales cycle management. Proven track record in exceeding sales goals, growing business and expanding territories.
Overview
33
33
years of professional experience
Work History
Institutional Sales Representative
American Society Of Health-System Pharmacists
06.2014 - 09.2023
Responsible for achieving and exceeding budgeted sales of respective ASHP products in institutional market through strategic communication of product information to institutional customers.
Proposed and conducted strategic campaigns to generate licensing and subscription sales for ASHP content, including print, digital and eLearning resources.
Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Managed customer accounts to secure customer satisfaction and repeat business.
Conducted systematic communications with Librarians, C-Suite, Directors and Managers in Health-System market, and key faculty in College of Pharmacy and Pharmacy Technician Training Programs.
Grew institutional sales revenue from zero to $2.3 million dollars consistently growing annual revenue from between 8% and 30%.
Account Executive
New Horizons Computer Learning Centers
11.2013 - 05.2014
Partner with organizations to optimize their technology and human resources investments through proven training and development solutions.
Lead discovery and training solution development efforts to craft solutions that best address and align with clients' business needs and technology Initiatives.
Coordinate involvement of company personnel, including support, operations and management resources to meet account performance objectives and client expectations.
Proactively assess, clarify and validate client needs on an ongoing basis via quarterly executive reviews to ensure complete client satisfaction and high return on training investment.
Independent Publishing Consultant
Self-employed
02.2012 - 10.2013
Review and evaluation of potential sales partners and deliverables.
Conduct market research and assessment of institutional reach and gap analysis.
Research potential partnership with society clients for digital deliverables.
Provide guidance on existing structures and provide feedback from institutional marketplace.
Sales of print and digital content into institutional market on behalf of clients.
North American Sales Manager - Western Region
Pharmaceutical Press
03.2009 - 09.2011
Responsible for selling into the School of Pharmacy and Pharmaceutical Industry market for both print and digital content.
Responsible for North American budget analysis and marketing input to increase sales of UK product in the Americas.
Increased print adoptions into the School of Pharmacy market by 30% in first eight months.
From 2009 to 2010 increased digital sales by 97% and print sales by 21%.
Leveraged market knowledge from 20+ years of experience to generate new avenues for sales including School of Nursing and School of Medicine markets for pharmacy related products.
Catalog & Special Sales Manager
Wolters Kluwer Health
10.2005 - 03.2009
Managed four sales representatives in the Catalog & Special Sales division and responsible for all bulk sales to associations and societies for WK Health.
Analyzed Market trends and provided gap analysis to identify areas of potential growth.
Achieved yearly growth within business unit each year. 108% of goal in 2006 and 101% of goal in 2007.
Grew the association segment by 113% between 2006 and 2007.
Achieved over $900,000 in new business in association segment.
Regional Account Manager
Rittenhouse Book Company
01.2005 - 10.2005
Midwest Regional Account Manager
Elsevier Science & Technology Publishing
09.2002 - 01.2005
Midwest Sales Representative
J.A. Majors Book Company
10.2001 - 09.2002
Midwest Sales Representative
Matthews Medical Book Company
08.2000 - 10.2001
College Bookstore Marketing Manager
Login Brothers Book Company
07.1990 - 08.2000
Education
Bachelor of Arts - Communications & Theatre
University of Illinois At Chicago
Chicago, IL
06.1989
Skills
Account Management
Sales Presentations
Product Knowledge
Consultative Selling
Relationship Selling
New Business Development
Negotiation
Salesforce
Microsoft Office
Customer Retention
Timeline
Institutional Sales Representative
American Society Of Health-System Pharmacists
06.2014 - 09.2023
Account Executive
New Horizons Computer Learning Centers
11.2013 - 05.2014
Independent Publishing Consultant
Self-employed
02.2012 - 10.2013
North American Sales Manager - Western Region
Pharmaceutical Press
03.2009 - 09.2011
Catalog & Special Sales Manager
Wolters Kluwer Health
10.2005 - 03.2009
Regional Account Manager
Rittenhouse Book Company
01.2005 - 10.2005
Midwest Regional Account Manager
Elsevier Science & Technology Publishing
09.2002 - 01.2005
Midwest Sales Representative
J.A. Majors Book Company
10.2001 - 09.2002
Midwest Sales Representative
Matthews Medical Book Company
08.2000 - 10.2001
College Bookstore Marketing Manager
Login Brothers Book Company
07.1990 - 08.2000
Bachelor of Arts - Communications & Theatre
University of Illinois At Chicago
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