Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Chris Jimenez

Orlando,Florida

Summary

Motivated Operations Supervisor possessing excellent vendor relationship and contract manager skills. Well-versed in mentoring and developing high-performing teams to meet organizational goals. Comfortable working with people of all levels coupled with outstanding commercial approach to solving problems and developing business processes.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Operations Supervisor

DHL
Orlando, FL
01.2014 - Current
  • Deliver distinctive support to the managers, service technicians, drivers, and customers
  • Calendar management, meeting coordination, correspondence, report, and spreadsheet development
  • Directed team activities, scheduling, and tracking work assignments in compliance with company policy
  • Effectively manage daily operations and maintain ongoing professional interactions with customers, vendors, and personnel
  • Provide orientation on procedures, handling Hazmat, DOS, and government shipments
  • Update Debrief, Sherlock and end of day reporting.
  • Built strong operational teams to meet process and production demands.
  • Engaged employees to create safe, energetic work environment through feedback and recognition.
  • Performed periodic audits of operational processes in order to identify potential risks or areas of improvement.
  • Supervised a team of 20+ employees, ensuring tasks were completed efficiently and accurately.

Supervisor

AIR SERVE CORPORATION
Orlando, FL
01.2011 - 12.2013
  • Effectively provided operational functions and provided customer service requests
  • Established and nurtured working relationships with customers and personnel to obtain optimum service and performance
  • Ensured full compliance with company policies while maintaining proper paperwork
  • Conducted safety and quality audits in compliance with company guidelines
  • Maintained an active shift schedule for employees to insure all areas were covered.

Medical Assistant

CHAPPEL FAMILY MEDICAL
Orlando, FL
01.2009 - 01.2010
  • Managed daily office operations and provided administrative support to management, including calendar management, meeting coordination, correspondence, and reports
  • Worked with patients obtaining vital signs, temperature, and blood pressure in preparation for the doctor's evaluation
  • Facilitated an efficient interview and updated patient charts with progress notes.

Education

High School Diploma -

Southern Technical College
Orlando, FL
05-2011

High School Diploma -

Colonial High School
Orlando, FL
05.2008

Skills

  • Client Services
  • Administrative Support
  • Logistics
  • Proficient in Microsoft Office (Word, Excel, and Outlook)
  • Proficient in Debrief, Sherlock, and QSMS systems
  • Process Improvement
  • Production Target Management
  • Training and Mentoring

Certification

  • Forklift Certified
  • Security Clearance
  • X-ray Technician
  • EDT Certified
  • Hazmat Instructor

Additional Information

Innovative Professional with 11 years of experience in managing critical customer service and unique policy knowledge. Skilled in problem solving, leadership, and communication. Experience in managing critical priorities and unique blend of expertise in administrative support, customer service, logistics and material handling. Calendar management, including planning, coordinating travel logistics, meetings, scheduling, and shifts scheduling. Talent for multi-tasking, completing and managing projects within strict deadlines.

Timeline

Operations Supervisor

DHL
01.2014 - Current

Supervisor

AIR SERVE CORPORATION
01.2011 - 12.2013

Medical Assistant

CHAPPEL FAMILY MEDICAL
01.2009 - 01.2010

High School Diploma -

Southern Technical College

High School Diploma -

Colonial High School

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Chris Jimenez