Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chris Johnson

Douglas,MA

Summary

I have a strong work ethic and attention to detail, experienced as an Assistant Manager at Planet Fitness and all my past Jobs. Where I've asked those pertinent questions, that help my growth in knowledge and "climb up the ladder" to improve myself within the company.

I have the proven ability to enhance customer satisfaction and team productivity through effective problem-solving and communication. I have Always had a positive attitude at work. With the will to get it done, whatever the task at hand is, attitude. Which can be contagious for the people you work with. I'm Skilled in equipment troubleshooting and fostering a collaborative work environment, consistently delivering high-quality results.

Overview

31
31
years of professional experience

Work History

Painter

Fresh Start Painting
07.2024 - 03.2025
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.

Assistant Manager

Planet Fitness
09.2021 - 10.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Generated repeat business through exceptional customer service.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Oversaw daily operations to maintain store cleanliness and organization.
  • Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
  • Improved customer satisfaction by resolving complaints and inquiries promptly.
  • Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
  • Engaged with customers to gather feedback, using insights to improve service and product offerings.
  • Coordinated with vendors for timely inventory replenishment, ensuring product availability.

Painter

Baker Painting
10.2018 - 06.2021
  • Painted surfaces using brushes, spray guns, and paint rollers.
  • Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
  • Painted indoor areas such as hallways, bathrooms, and lobbies.
  • Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
  • Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
  • Prepared surfaces for painting by cleaning, sanding, and repairing defects to ensure smooth results.
  • Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
  • Applied primer, paints, varnishes and lacquers to walls and surfaces using traditional and sprayer methods.
  • Operated power sprayers and hand tools to prepare and paint large areas.
  • Delivered high-quality painting services on time and within budget for a variety of clients.
  • Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
  • Consistently met safety regulations while working on-site at both residential and commercial properties.
  • Worked holidays and weekends depending on shifting needs of project.
  • Improved customer relations through strong communication skills and attention to detail in all projects.
  • Protected surfaces from damage and spills by using drop cloths prior to and during painting.
  • Excelled under tight deadlines without sacrificing quality or client satisfaction, ensuring repeat business and positive referrals.
  • Safely operated lifts, scaffolding, and ladders to complete large-scale jobs efficiently.
  • Exceeded client expectations by consistently delivering high-quality workmanship within established timelines.
  • Reduced waste materials by accurately estimating paint quantities needed for each job.
  • Enhanced the appearance of residential and commercial spaces by skillfully applying paint, wallpaper, and other finishes.
  • Managed inventory of supplies and ensured proper maintenance of painting equipment for optimal performance on each job site.
  • Calculated amount of paint and other materials needed for each job accurately.
  • Evaluated completed work for quality and adherence to standards and client requirements.
  • Provided exceptional customer service in addressing concerns or changes during the course of projects.

Supervisor

Vaillancourt Painting Company
09.2005 - 06.2018
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.

Fitness Technician

A-Atlantic Fitness
08.2008 - 02.2010
  • my job involved a lot travelling to home to home through the NE states and once or twice a week to upstate NY and go to customers personal homes (also commercial fitness centers as well) and diagnose their fitness equipment. I would either fix it on site that day, or would order the correct parts, for the follow up visit. Once the parts were in, I'd schedule them accordingly and do my follow up visit to fix their equipment.
  • Utilized digital recordkeeping at the office, at the end of every day.
  • I would schedule the appropriate times and availability with the customers. Depending on in the state and the area of the state, I would be on that given day.
  • It entailed a good deal of trouble shooting. Being good with your hands. Especially, if you ran in to problems. Which happened a lot in fixing fitness equipment.
  • I would also put together brand new equipment for homeowners and or fitness centers and Hotels
  • Offered accurate and up-to-date information and advice on the equipment that each homeowner has.

Instructed members on proper techniques for exercise and the equipment.

Machine Operator

American Steel Foundries
04.2004 - 06.2005
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.

Assistant Supervisor

ECM Plastics
10.1999 - 05.2004
  • Managed daily tasks, delegating responsibilities effectively to optimize team resources and meet deadlines.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Submitted documentation and reports to upper management.
  • Worked with management team to implement proper division of responsibilities.
  • Addressed employee concerns promptly and professionally, maintaining high levels of job satisfaction among team members.
  • Assisted in the development of training materials to ensure a consistent learning experience for new hires.
  • Coordinated with day shift supervisor to balance staffing as workloads changed.

Group Leader

EAW (Eastern Acoustic Works)
09.1994 - 04.1999
  • Led by example, demonstrating commitment to the company''s mission and consistently delivering high-quality work.
  • Delegated tasks strategically and monitored progress for timely completion.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Mentored team members to enhance their skillsets, resulting in higher-quality work and improved job satisfaction.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Supported staff with developing professional skills and abilities, uplifting team performance.

Education

High School Diploma -

Northbridge High School
Northbridge, MA
06.1994

Skills

  • Strong work ethic
  • Attention to detail
  • Team player
  • Problem-solving
  • Safety awareness
  • Self-directed and motivated
  • Team collaboration
  • Punctual and dependable
  • Excellent communication
  • Equipment troubleshooting

Timeline

Painter

Fresh Start Painting
07.2024 - 03.2025

Assistant Manager

Planet Fitness
09.2021 - 10.2023

Painter

Baker Painting
10.2018 - 06.2021

Fitness Technician

A-Atlantic Fitness
08.2008 - 02.2010

Supervisor

Vaillancourt Painting Company
09.2005 - 06.2018

Machine Operator

American Steel Foundries
04.2004 - 06.2005

Assistant Supervisor

ECM Plastics
10.1999 - 05.2004

Group Leader

EAW (Eastern Acoustic Works)
09.1994 - 04.1999

High School Diploma -

Northbridge High School
Chris Johnson