Chris Johnson
Decatur,GA
Summary
Skilled and hardworking automotive technician bringing 10+ years of experience performing an array of services from mobile lockouts to alternator replacement. Having a technical background in multiple industries, I have amassed a skill set that allows me to quickly diagnose problems and communicate them to clients and employers for quick and efficient repair. My experience has provided me with the ability to communicate effectively, prioritize tasks in rank of urgency, all while paying attention to detail to ensure each tasks is completed with precision and accuracy. I am looking to utilize my acquired skill set while learning new skills and growing with a successful and established company with hopes for career advancement.
Overview
15
15
years of professional experience
Work History
Sr. Maintenance Technician
Bridgestone Firestone
06.2022 - Current
- Utilized diverse hand and power tools to execute repairs.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Supervised technicians and assigned responsibilities.
- Supervised employee performance, preventive maintenance, and safety.
- Completed preventive maintenance to maintain production and equipment in accordance with safety protocols and company policy.
- Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Created and implemented maintenance program to optimize operational efficiency and reduce downtime.
Mechanic Roadside & Locksmith
Independent Contr. Johnson’s Mobile AutoAssistance
Atlanta, GA
02.2013 - Current
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Inspected and tested equipment to locate worn and damaged parts.
- Disassembled defective parts to make proper repairs.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Utilized computerized diagnostic equipment to conduct thorough inspections and determine outcomes.
- Calculated costs of materials and labor to prepair detailed repair estimates.
- Researched parts availability and pricing to stay on par with competitors and offer best services.
- Repaired and replaced worn and damaged components.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Performed lockouts, tire changes, jump starts and fuel delivery to clients in need of emergency services.
- Performed preventative maintenance tasks on fleet vehicles, decreasing breakdowns and extending service life.
- Utilized advanced diagnostic tools to pinpoint issues swiftly, reducing labor time spent on each job.
- Streamlined repair processes by staying up-to-date with industry best practices and emerging technologies.
- Provided exceptional customer service, addressing inquiries and resolving concerns in a professional manner.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Assembled and disassembled equipment to perform repairs and maintenance.
- Resolved mechanical issues using both technical and manual skills.
- Monitored equipment performance to confirm proper and efficient function.
- Collaborated with fellow locksmiths to complete complex projects efficiently and effectively.
- Cut keys accurately using specialized equipment, ensuring precision fit and function for clients.
- Developed a loyal customer base through consistent delivery of high-quality service, professionalism, and attention to detail.
- Enhanced client satisfaction by providing prompt, professional service in emergency situations.
- Used key cutting machines to duplicate or cut new keys.
- Adhered strictly to safety guidelines during all work activities to protect both self and clients from potential hazards or injury risks associated with locksmith duties.
Warehouse Technician
IBC North America
Lawrenceville, GA
03.2010 - 07.2022
- Organized warehouse storage areas to facilitate efficient receiving and shipping of products.
- Pulled and packed shipments to prepare for UPS, FedEx and freight pickup.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Unloaded materials and goods at designated locations for best project availability.
- Communicated with floor managers to determine merchandise placement.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Used warehouse management software to reconcile daily inventory.
- Maintained high levels of accuracy in daily operations.
- Oversaw daily operations and shipping and handling processes.
- Oversaw inventory control levels and verified compliance with storage and organization processes.
- Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
- Supervised shipping and receiving, distribution and workplace safety.
Education
Southwest
Associate of Applied Science - Electronics Technology
Lincoln College of Technology - Georgia
Marietta, GASkills
- Power and Hand Tool Use
- Mechanical Expertise
- Equipment Maintenance
- Mechanical Troubleshooting
- Diagnosis and Troubleshooting
- Equipment Installation
- Key Codes
- Lock Picking
- Electrical troubleshooting
- Control panel wiring
- Lockout and tagout procedures
- Pump maintenance
- Power distribution
- Computerized maintenance management system
- Predictive maintenance
- Motor controls
- Hydraulic systems
- Facility management
- Blueprint interpretation
- Air compressors
- Lock installation proficiency
- Electronic lock programming
- Ordering parts
- Automotive locksmithing
- Panic bar installation
- File cabinet unlocking
- Access control systems
- Broken key extraction
- Installing new hardware
- Master keying expertise
- Operating equipment
- Lock repair
- Maintaining inventory
- Repairing broken systems
- Keyless entry systems
- Mailbox lock replacement
- Security system integration
- Safe manipulation techniques
- Lockset servicing
- Safe opening
- Restricted keyway experience
- Emergency lockout resolution
- Lock repair and maintenance
- Lock picking mastery
- Lock opening techniques
- Lock picking
- Key codes
- Key duplication
- Commercial security consultation
- Automotive locks
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Team collaboration
- Organizational skills
- Active listening
- Effective communication
- Adaptability and flexibility
- Decision-making
- Task prioritization
- Interpersonal skills
- Analytical thinking
- Hardware installation
- Professionalism
- Time management abilities
- Written communication
- Precision measurement
- Dependable and responsible
- Flexible and adaptable
- Critical thinking
Skills
- Lockset Servicing
- Cutting Keys
- Key Duplication
Timeline
Sr. Maintenance Technician
Bridgestone Firestone
06.2022 - Current
Mechanic Roadside & Locksmith
Independent Contr. Johnson’s Mobile AutoAssistance
02.2013 - Current
Warehouse Technician
IBC North America
03.2010 - 07.2022
Associate of Applied Science - Electronics Technology
Lincoln College of Technology - Georgia
Southwest