Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Chris Kalwahali

Hockley,TX

Summary

Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great with others and consistently exceeds expectations. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Transportation Operations Analyst

AS&R Enterprise LLC
Houston, TX
06.2019 - Current
  • Analyzed large datasets using statistical methods and software programs.
  • Monitored industry news to stay informed of new developments in the field.
  • Identified opportunities for process improvements across the organization.
  • Tracked project schedules and encouraged teams to complete tasks on time while staying on budget.
  • Optimized website content and promotional messaging to achieve e-commerce conversion and sales goals.
  • Analyzed key performance indicators to identify effective strategies.
  • Participated in regular meetings with management to assess and address issues and identify and implement improvements.
  • Identified needs of customers promptly and efficiently.
  • Maintained user confidence and protected operations by keeping information confidential.
  • Oversaw quality control to identify inconsistencies and malfunctions.
  • Assessed company operations for compliance with safety standards.
  • Maintained accurate records of all data collected during analysis processes.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Carried out budget analysis tasks to predict future budget needs and control expenditures.
  • Assisted in developing a comprehensive database management system.
  • Maintained positive working relationship with fellow staff and management.
  • Maintained updated knowledge through continuing education and advanced training.

Project Coordinator

AAHI RESTORATION
Houston, TX
05.2018 - 05.2019
  • Allocated resources and materials to respective departments to accommodate needs.
  • Conferred with project personnel to identify and resolve problems.
  • Liaised with project managers to evaluate project scope and define milestones and deadlines.
  • Developed and updated project plans to document objectives, technologies, schedules, and funding.
  • Created project status presentations for delivery to customers or project personnel.
  • Monitored performance metrics such as cost, timeline, quality control and customer satisfaction levels.
  • Maintained a detailed database of project information including budgeting, resources and deliverables.
  • Contributed ideas towards process improvements that would increase efficiency or productivity levels.
  • Drove communication within high-performance, cross-functional organization to meet aggressive goals.
  • Assisted project manager in drafting schedules and related documentation.
  • Identified project needs by reviewing project objectives and schedules.
  • Developed and implemented project plans, established timelines, tracked progress and ensured deadlines were met.
  • Developed and implemented project tracker or calendar to meet and maintain standards.
  • Provided direction, guidance and support to team members throughout the duration of projects.
  • Prioritized needs and delegated assignments to simultaneously handle multiple projects.
  • Collaborated with internal teams to develop project solutions resulting in on-time execution.
  • Performed regular reviews of project documentation and communicated results with relevant personnel.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.

Education

Some College (No Degree) - Business

Texas Southern University
Houston, TX

Skills

  • Root Cause Analysis
  • KPI Analysis
  • Documentation and Reporting
  • BI Dashboards
  • Workflow Analysis
  • Information Gathering
  • Regulatory Compliance
  • System Analysis
  • Report Preparation
  • Business Intelligence
  • Corrective Action Planning
  • Continuous Improvement
  • Compliance Analysis
  • Analytical Thinking
  • Business Operations Analysis
  • Policy Improvements
  • Project Management
  • Multiple Priorities Management

Languages

French
Professional
Swahili
Limited
lingala
Professional

References

References available upon request.

Timeline

Transportation Operations Analyst

AS&R Enterprise LLC
06.2019 - Current

Project Coordinator

AAHI RESTORATION
05.2018 - 05.2019

Some College (No Degree) - Business

Texas Southern University

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Chris Kalwahali