Meticulous Office Manager with proven performance in streamlining office protocols. Master in conflict resolution and inventory management. Distinguished history of reliability and effective budgeting.
Overview
9
9
Years of secondary education
12
12
years of professional experience
12
12
years of post-secondary education
Skills
Keen Attention To Detail
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Work History
Production Control Coordinator
Haworth, 1 Haworth Center
Holland
01.2023 - Current
Increased efficiency of reporting, reducing time to run them by 6 man hours between 2 people.
Developed better efficiency in the value stream, resulting in 2 quarters with bonuses after the plant had gone without bonuses for 5 years.
My improvements brought the company from 70% OTCS to 98%; 60% MAD to 85%; and 50% MOT to 70%. OTCS was now at goal, and the other 2 are well on their way.
Member of Leadership and Lunch - a weekly discussion of business development, self-development, and economic books to create new strategies for continual improvement in the value stream.
Currently developing a program that will automate twice daily reporting, which will save each member doing my job 4 hours of time per day, across all plants.
Machine Operator
Steelcase
Grand Rapids
09.2018 - 01.2023
Complied with company and OSHA safety rules and regulations.
Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
Cross-trained in multiple positions to offer skilled assistance with different parts of production line.
Organized and cleaned work area to meet standards, keep tidy and prevent injuries.
Sales Canvasser
Avalon Building Concepts
Grand Rapids
06.2018 - 09.2018
Learned and implemented consultative selling skills to identify opportunities, overcome objections and close sales.
Completed documentation smoothly to finalize sales.
Offered customers best-fit, beneficial solutions from available home improvement product lines.
Contract Manager
United Commercial Services
Grand Rapids
07.2016 - 05.2018
Tracked contracts for management and issued regular tracking reports covering current status and upcoming milestones.
Mitigated business risks by analyzing contracts' potential impacts and avoiding unfavorable terms.
Onboarded and trained new staff to keep team efficient and prepare team members to effectively handle demands of simultaneous and large-scale contracts.
Provided excellent client experience by achieving all account SLAs.
Buyer
Westmed, Inc
Tucson
01.2012 - 03.2015
Managed vendor purchase order process including dispatch, delivery and invoicing to set contractual guidelines and maintain budgetary regulations.
Met with suppliers to assess changes and determine proper courses of action.
Standardized inventory quarterly reporting and analysis and instituted corrective action for close-outs and out-of-stock items to keep inventory records current.
Education
Bachelor of Arts - Political Science
Grand Valley State University
Allendale, MI
08.2003 - 05.2009
Bachelor of Arts - Russian Studies
Grand Valley State University
Allendale, MI
08.2003 - 05.2009
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