Summary
Overview
Skills
Work History
Education
Generic

Chris Karsten

Team Leader
Grand Rapids

Summary

Meticulous Office Manager with proven performance in streamlining office protocols. Master in conflict resolution and inventory management. Distinguished history of reliability and effective budgeting.

Overview

9
9

Years of secondary education

12
12
years of professional experience
12
12
years of post-secondary education

Skills

Keen Attention To Detail

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Work History

Production Control Coordinator

Haworth, 1 Haworth Center
Holland
2023.01 - Current
  • Increased efficiency of reporting, reducing time to run them by 6 man hours between 2 people.
  • Developed better efficiency in the value stream, resulting in 2 quarters with bonuses after the plant had gone without bonuses for 5 years.
  • My improvements brought the company from 70% OTCS to 98%; 60% MAD to 85%; and 50% MOT to 70%. OTCS was now at goal, and the other 2 are well on their way.
  • Member of Leadership and Lunch - a weekly discussion of business development, self-development, and economic books to create new strategies for continual improvement in the value stream.
  • Currently developing a program that will automate twice daily reporting, which will save each member doing my job 4 hours of time per day, across all plants.

Machine Operator

Steelcase
Grand Rapids
2018.09 - 2023.01
  • Complied with company and OSHA safety rules and regulations.
  • Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
  • Cross-trained in multiple positions to offer skilled assistance with different parts of production line.
  • Organized and cleaned work area to meet standards, keep tidy and prevent injuries.

Sales Canvasser

Avalon Building Concepts
Grand Rapids
2018.06 - 2018.09
  • Learned and implemented consultative selling skills to identify opportunities, overcome objections and close sales.
  • Completed documentation smoothly to finalize sales.
  • Offered customers best-fit, beneficial solutions from available home improvement product lines.

Contract Manager

United Commercial Services
Grand Rapids
2016.07 - 2018.05
  • Tracked contracts for management and issued regular tracking reports covering current status and upcoming milestones.
  • Mitigated business risks by analyzing contracts' potential impacts and avoiding unfavorable terms.
  • Onboarded and trained new staff to keep team efficient and prepare team members to effectively handle demands of simultaneous and large-scale contracts.
  • Provided excellent client experience by achieving all account SLAs.

Buyer

Westmed, Inc
Tucson
2012.01 - 2015.03
  • Managed vendor purchase order process including dispatch, delivery and invoicing to set contractual guidelines and maintain budgetary regulations.
  • Met with suppliers to assess changes and determine proper courses of action.
  • Standardized inventory quarterly reporting and analysis and instituted corrective action for close-outs and out-of-stock items to keep inventory records current.

Education

Bachelor of Arts - Political Science

Grand Valley State University
Allendale, MI
2003.08 - 2009.05

Bachelor of Arts - Russian Studies

Grand Valley State University
Allendale, MI
2003.08 - 2009.05
Chris KarstenTeam Leader