Chris Kavanagh
Hardy,VA
Summary
I've worked in several different industries and acquired many different skills through hard work.
From bagging groceries, assisting Allstate insurance agents with software problems to installing new roofs on houses, I've worked in various industries.
As someone who loves to learn I feel as though I can become proficient in just about any work environment.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Web Developer
Self Employed
Roanoke, VA
07.2014 - Current
- Coded websites using HTML, CSS, JavaScript, and jQuery languages.
- Enhanced user experience by implementing responsive web design and optimizing website performance.
- Developed custom web applications, resulting in tailored solutions for client needs.
- Adhered to SEO best practices while designing sites.
- Reduced load times and improved site speed by optimizing images, scripts, and other assets.
- Conceived and built optimized landing pages in HTML and CSS for integration and cross-browser compatibility.
- Developed user-friendly web forms with validation and error handling.
Contractor Apprentice
Nester Construction
Hardy, VA
09.2023 - 02.2024
- Demonstrated adaptability when learning new techniques or working with unfamiliar materials for various construction projects.
- Safeguarded quality control standards by closely following instructions provided by experienced contractors.
- Displayed strong work ethic through punctuality, reliability, and commitment to continuous learning as an apprentice contractor.
Sales Agent
Monumental Insurance
Roanoke, VA
07.2005 - 09.2006
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
Technical Support Representative
Allstate Insurance Co
Roanoke, VA
05.2000 - 09.2005
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Provided remote assistance to customers experiencing technical difficulties, guiding them through step-by-step resolutions with patience and professionalism.
- Improved customer satisfaction by providing timely and accurate technical support for various software and hardware issues.
- Resolved complex technical problems through effective troubleshooting techniques, enhancing the user experience.
Store Associate
Kroger
Salem, VA
07.1990 - 09.1995
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Assisted with inventory management, ensuring accurate counts and proper storage of products.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Education
Bachelor Of Administrative Studies - Finance
Radford University
Radford, VAAssociate Degree General Studies - Business Administration
VA Western
Roanoke06.1994
High School Diploma - General Studies
Patrick Henry Highschool
Roanoke, VA06.1988
Skills
- Web development projects
- Search Engine Optimization
- Databases
- Mobile App Development
- Content Management Systems
- Javascript
- Programming Languages
- CSS
- Front-End Development
- Programming
- Responsive design
- HTML5 Proficiency
- Communication and Interpersonal Skills
- Version Control Systems: Git, Github
- Front-End Skills: HTML, CSS
- Back-End and Database Skills
- Responsive Web Design
- Javascript Libraries and Frameworks
Accomplishments
Taught myself programming skills along with web site development in several different programming languages.
Certification
Professional Customer service certification (through Allstate).
Life insurance license/certification.
Timeline
Contractor Apprentice
Nester Construction
09.2023 - 02.2024
Web Developer
Self Employed
07.2014 - Current
Sales Agent
Monumental Insurance
07.2005 - 09.2006
Technical Support Representative
Allstate Insurance Co
05.2000 - 09.2005
Store Associate
Kroger
07.1990 - 09.1995
Bachelor Of Administrative Studies - Finance
Radford University
Associate Degree General Studies - Business Administration
VA Western
High School Diploma - General Studies
Patrick Henry Highschool