Chris Keghlian
Tinton Falls,NJ
Summary
Operations professional with strong track record in optimizing processes and driving efficiency. Skilled in team leadership, strategic planning, and problem-solving. Recognized for delivering impactful results through effective collaboration and adaptability to changing needs. Known for strong communication, analytical thinking, and ability to manage multiple priorities.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant Facilities and Ops Manager
Life Time Inc
03.2025 - Current
- Supports the upkeep of locker rooms, fitness floors, common areas, and amenities to ensure a clean and functional environment
- Addresses member feedback promptly and effectively, providing timely follow-up and implementing solutions to enhance member satisfaction
- Contributes to the development of monthly and annual budget recommendations under the guidance of the Facility and Ops Manager
- Aids in the training and development of 20+ Operations team members through ongoing coaching, counseling, and feedback
- Actively participates in the club Safety Committee, contributing to the enforcement of OSHA-compliant safety policies and regulations
- Coordinates and develops efficient schedules for Operations staff to optimize resource allocation
Group Fitness Instructor
Sweat440
02.2024 - 03.2025
- Ensured class safety through postural modifications and injury prevention guidance.
- Motivated class attendees, achieving measurable fitness progress and goal attainment.
- Managed floor operations, including timekeeping and station transitions, ensuring smooth class flow.
- Maintained a clean and operational facility, contributing to enhanced member experience.
- Assisted with studio sales by connecting first-time clients with membership options.
General Manager
Killer B Combat Sports Academy
06.2022 - 12.2024
- Directed business outreach initiatives that achieved a 32% increase in revenue and doubled the monthly recurring memberships
- Designed and managed automated workflows for prospective clients and members, enhancing communication and operational efficiency
- Supervised community engagement projects and improved sales processes to enhance client interaction
- Crafted and executed Standard Operating Procedures (SOPs) for client outreach and onboarding, streamlining overall operations
Workspace Operations Manager
Knotel
09.2019 - 03.2021
- Managed relationships with site personnel across 250,000+ sq ft, ensuring smooth operations and vendor compliance
- Developed and maintained “Building Guide” for all company-leased spaces, detailing access requirements, floor plans (including FF&E), and client contacts
- Collaborated with the Construction and Design team during build-out/fit-out/remodel by ensuring performance feedback is incorporated into the construction scope
- Identified and recommended efficiency improvements to senior management
- Managed repairs, maintenance, and project tracking through Zendesk, ensuring timely completion
Studio Manager
Orangetheory Fitness
09.2017 - 09.2019
- Managed studio operations, growing monthly revenue to over $100,000 with a 700+ member base.
- Implemented client onboarding processes, ensuring accurate completion of Client Intake Forms and Fitness Program Agreements.
- Oversaw performance metrics, revenue, inventory, payroll, cost controls, and facility maintenance.
- Led and mentored sales and fitness teams to achieve targets.
Store Manager
Rockport
02.2016 - 09.2017
- Led team in maintaining visual merchandising and housekeeping standards, enhancing customer experience.
- Ensured accurate and efficient sales transactions, adhering to cash protection procedures.
- Monitored KPIs to inform commercial decisions and drive sales target achievement.
- Supervised team to deliver top-tier customer service, fostering a positive shopping environment.
Education
B.S. - Supply Chain Management
RUTGERS UNIVERSITY
01.2015
A.S. - Business Administration
OCEAN COUNTY COLLEGE
01.2013
Skills
- Project facilitation
- Collaborative teamwork
- Strong organizational skills
- Strategic leadership
- Clear communication skills
- Logical evaluation
- Effective listening
- Standard operating procedures
- Operational excellence
- Scheduling management
- Software knowledge
Certification
- CPT - Certified Personal Trainer
- First Aid/CPR Certified
Timeline
Assistant Facilities and Ops Manager
Life Time Inc
03.2025 - Current
Group Fitness Instructor
Sweat440
02.2024 - 03.2025
General Manager
Killer B Combat Sports Academy
06.2022 - 12.2024
Workspace Operations Manager
Knotel
09.2019 - 03.2021
Studio Manager
Orangetheory Fitness
09.2017 - 09.2019
Store Manager
Rockport
02.2016 - 09.2017
A.S. - Business Administration
OCEAN COUNTY COLLEGE
B.S. - Supply Chain Management
RUTGERS UNIVERSITY
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