Directed and managed the day-to-day maintenance and operation of all building systems, including HVAC, electrical, plumbing, and security systems., Oversaw efforts to maintain the cleanliness and operational efficiency of all facilities owned by BNE in the Midwest., Improved regional facility efficiency by implementing cost-effective maintenance programs and streamlined processes., Ensured compliance with local, state, and federal regulations of building codes, permits, and inspections for all managed facilities., Managed budget allocation for operational expenses, optimizing resources and reducing financial inconsistencies while assessing and verifying billing invoices and expense reports., Collaborated with stakeholders to develop capital improvement plans that aligned with organizational budget and goals., Facilitated communication between departments for seamless coordination of facility-related projects and initiatives., Negotiations with outside vendors and contractors., Capital expenditure project management from beginning to completion., Troubleshot technical issues impacting gameplay of hundreds of interactive video games, collaborating with development teams to resolve them quickly and effectively., Monitored game performance metrics, identifying areas for improvement and optimization., Streamlined game operations processes to reduce downtime and maintain high-quality user experiences., Optimized space utilization within gaming area by reconfiguring layouts and implementing efficient storage solutions., Recruit, hire, train, and supervise maintenance associates and conduct regular verbal performance appraisals and semi-annual written evaluations., Trained and guided team members to maintain high productivity and performance metrics., Conducted regular meetings with stakeholders to discuss game performance updates and gather feedback on potential improvements.