Experienced Personnel Development Coordinator with over 15 years of experience and 4 years in the medical field. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
18
18
years of professional experience
Work History
Music Director
Christ For All Nations
09.2022 - Current
Led live music performances and rehearsals, directing musicians to achieve top-notch performances.
Developed musicians'' skills through focused rehearsals, ensuring high-quality performances.
Built strong relationships within the community by organizing outreach programs and educational workshops.
Organized seasonal programming schedules that catered to varied audiences preferences while considering performers availability.
Personnel Development Coordinator
First Choice Pediatrics/Pediatric Associates
Oviedo , FL
09.2020 - 05.2024
Directed personnel development efforts using industry-specific tools to increase sales and overall company productivity.
Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
Delivered new employee onboarding and training sessions via interpersonal training modules.
Managed new employee orientation training process for more than 250 employees each year.
Developed and implemented updating training programs for 250 employees.
Communicated all learning and performance objectives, schedules and training assessments to upper management.
Worship Arts Director
Dwelling Place Church
Houston, TX
05.2007 - 09.2019
Recruited volunteers for choirs and worship teams.
Coordinated music and special vocals for worship services.
Supported pastor in discerning and meeting spiritual needs and helped church members and guests develop sense of belonging.
Held worship team accountable for facilitating God-inspired worship and continually encouraged, equipped and empowered volunteers.
Oversaw budget and programming for worship arts ministry and engaged outside services economically and responsibly.
Developed programs for holidays and unique events.
Led and inspired worship team members and guided team in following church processes, guidelines and mission.
Performed as versatile vocalist and instrumentalist to support inspirational worship services.
Identified and recruited potential volunteer workers.
Education
Bachelor Of Arts - Political Science
Florida State University, Tallahassee, FL
12.2000
Masters Of Divinity - Practical Theology
Regent University, Virginia Beach, VA
03.2000
Skills
Training Program Development
Relationship Building
Staff Development
Verbal and Written Communication
Customer Service
Decision Making
Management Staff Collaboration
Personal Development Sessions
Team Demonstrations
Workshops and Conferences
Learning Outcomes Tracking
Public Speaking
Content Development
Core Values Management
Complex Problem Solving
Management Team Development
Project Management
Workflow Process Improvement
Human Resource Management
Staff Leadership
Organizational Development
Timeline
Music Director - Christ For All Nations
09.2022 - Current
Personnel Development Coordinator - First Choice Pediatrics/Pediatric Associates
09.2020 - 05.2024
Worship Arts Director - Dwelling Place Church
05.2007 - 09.2019
Florida State University - Bachelor Of Arts, Political Science
Regent University - Masters Of Divinity , Practical Theology
Lead Quality Assurance Specialist at InSource Services Group / Nectar LearningLead Quality Assurance Specialist at InSource Services Group / Nectar Learning