Chris Langdon
Burnt hills,NY
Summary
Dynamic Operations Manager with extensive experience at St. Peters Hospital, excelling in team leadership and critical thinking. Spearheaded process improvements that enhanced service delivery and patient care. Proven adaptability in high-pressure environments, fostering a culture of continuous improvement while implementing effective training programs for staff.
Overview
33
33
years of professional experience
Work History
Operation Manager Radiation Oncology Service Line
St Peters Hospital
04.2022 - Current
- Oversaw daily operations, ensuring alignment with strategic objectives and company policies.
- Mentored team members, fostering professional growth and enhancing overall departmental performance.
- Service alignment between Samaritan Hospital and St peters Hospital
Operations Manager Radiation Oncology
St Peters Hospital
09.2018 - 03.2022
- Led Epic initiative for Radiation Therapy program.
- Epic trainer for Oncology program and external Physicians.
- Developed and implemented process improvements that enhanced service line delivery and care..
- Cross trained all staff to work at both facilities and oversaw daily operations.
- Trained and mentored staff on best practices in operations, fostering a culture of continuous improvement.
Operations Manager Medical and Radiation Oncology
St Peters Hospital
03.2013 - 08.2018
- Onboarded new Medical Oncologists growing practice from 1 physician to 5 and APP's.
- Streamlined operational processes to enhance efficiency and reduce waste.
- Led cross-functional teams to drive improvements in productivity and service delivery.
- Developed training programs for staff to enhance skill sets and operational knowledge.
Chief Radiation Therapist
St Peters Hospital
05.2006 - 02.2013
- Led radiation therapy team, ensuring adherence to safety protocols and best practices.
- Streamlined scheduling processes, improving patient flow and resource allocation.
Staff Radiation Therpaist
St Peters Hospital
01.2002 - 04.2006
- Administered radiation therapy treatments, ensuring patient safety and comfort throughout procedures.
- Developed individualized treatment plans in collaboration with oncologists and medical staff.
- worked in a busy clinic treating over 60 patients per day
Chief Radiation Therapist
Amsterdam Community Cancer Care Program
01.1999 - 12.2001
- Opened new Radiation Oncology practice to meet State and Accreditation guidelines
- Led radiation therapy team, ensuring adherence to safety protocols and best practices.
- Developed and implemented treatment plans tailored to individual patient needs.
Radiation Therapist
Ellis Hospital, Schenectady, NY
09.1992 - 01.1999
- Administered radiation therapy treatments while adhering to safety protocols and established clinical guidelines.
- Collaborated with oncologists to develop personalized treatment plans for patients, ensuring optimal care delivery.
- Monitored patient responses during therapy sessions, adjusting techniques to enhance comfort and effectiveness.
- Educated patients about procedures and potential side effects, fostering a supportive environment for treatment.
Education
Associate of Applied Science - Radiation Therapy
State University of New York
Syracuse, NYBachelor of Arts -
State University of New York
Plattsburgh, NYSkills
- Logical evaluation
- Effective team leadership
- Flexibility in dynamic environments
- Mentoring
Accomplishments
- Helped build Radiation and Medical Oncology program.
- Introduced and advocated new technologies to Radiation Therapy program.
- Designed new working spaces in Medical and Radiation Oncology.
- Radiation Oncology Billing Superuser.
- Epic project superuser and trainer for Radiation Oncology service line.
- High patient satisfaction scores due to staff hiring and evaluation.
- High staff retention due to inclusive environment.
Timeline
Operation Manager Radiation Oncology Service Line
St Peters Hospital
04.2022 - Current
Operations Manager Radiation Oncology
St Peters Hospital
09.2018 - 03.2022
Operations Manager Medical and Radiation Oncology
St Peters Hospital
03.2013 - 08.2018
Chief Radiation Therapist
St Peters Hospital
05.2006 - 02.2013
Staff Radiation Therpaist
St Peters Hospital
01.2002 - 04.2006
Chief Radiation Therapist
Amsterdam Community Cancer Care Program
01.1999 - 12.2001
Radiation Therapist
Ellis Hospital, Schenectady, NY
09.1992 - 01.1999
Associate of Applied Science - Radiation Therapy
State University of New York
Bachelor of Arts -
State University of New York
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