Chris Leonard

• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Managed a diverse team, fostering a positive work environment and employee satisfaction.
• Developed and implemented strategies to increase sales and profitability.
• Cultivated relationships with clients and lenders to ensure long-term success and loyalty.
• Managed the service department, as well.
• Kept up with manufacturers certifications.

Similar to my other General Manager job. However, I was recruited for this job to help open this location. This was a great place to work. It gave me the skills needed to be a better GM. I resigned due to the commute.

• Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
• Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.

• Reviewed documentation and identified financial discrepancies where applicable.
• Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy.
• Ensured compliance with local, state, federal tax regulations; timely filing of all required documents, mitigating potential penalties or fines.
• Was consistently #1 or #2 in our group of stores for F&I production.