Dedicated professional with extensive experience in customer service and technical operations. Known for strong multitasking abilities and commitment to quality, consistently improving efficiency and customer satisfaction across various roles.
Work History
Vape Technician
3 Years
Budzburn | 08.2023 - 08.2026
Operated and maintained production machinery for optimal efficiency and safety.
Conducted routine inspections to ensure compliance with safety regulations and quality standards.
Collaborated with team members to streamline workflows and enhance overall productivity.
Assisted in training new technicians on equipment operation and safety protocols.
Water Treatment Specialist
3 Years
Kwater Treatment | 01.2018 - 01.2021
Led water quality testing initiatives to ensure compliance with regulatory standards and ensure correct equipment was recommended for each individual scenario.
Developed and implemented preventive maintenance schedules for treatment equipment.
Execution of tasks at hand no matter how big or small.
Optimized mechanical/ chemical dosing methods, resulting in improved treatment efficiency.
Kratom Pill Filler/ Kratom/kavatender
1 Year
The Healthy Buddah | 01.2017 - 01.2018
Monitored product quality during filling processes, identifying and resolving issues promptly.
Operated filling machinery to ensure efficient production of health-focused products.
Trained new staff on equipment operation and best practices for product filling techniques.
Collaborated with team members to maintain a clean, organized workspace and adhere to safety protocols.
Server
2 Years
Lulu's Oceanside Grille | 01.2016 - 01.2018
Delivered exceptional customer service in a fast-paced dining environment.
Managed order accuracy and efficiency during peak service hours.
Collaborated with kitchen staff to ensure timely food delivery.
Trained new staff on menu offerings and service protocols.
Server
6 Years
Brio Tuscan Grille | 01.2009 - 01.2015
Resolved customer complaints effectively to enhance satisfaction.
Developed strong relationships with regular patrons to encourage repeat visits.
Maintained cleanliness and organization of dining area and service stations.
Assisted in inventory management by monitoring stock levels and supplies.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.