Chris Lopez
Torrance,CA
Summary
Persuasive, self-motivated leadership professional with expertise in expanding network connections. Skilled at introducing products, educating clients and implementing pricing strategies. Specializes in developing new territories and discerning customer needs to deliver solutions.
Overview
7
7
years of professional experience
Work History
Sales Consultant
CarMax
Torrance, CA
12.2021 - Current
- Analyzed customer needs and identified solutions to meet their requirements.
- Provided detailed product information to customers, including features, prices, and availability.
- Performed cold calls to prospective customers to introduce company offerings.
- Greeted incoming customers and provided expert sales and service to drive revenue.
- Participated in regular training sessions on new products, services, and industry trends.
- Worked with fellow sales team members to achieve group targets.
- Developed and maintained relationships with clients to increase sales revenue.
- Ensured customer satisfaction by providing follow-up support after purchases.
- Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
Store Manager
Q&A
Torrance, CA
06.2018 - 05.2023
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Monitored employee performance and identified performance gaps for corrective action.
- Updated and maintained store signage and displays.
- Performed regular price checks to ensure competitive pricing.
Crew Member
Jersey Mikes Subs
Torrance, CA
01.2017 - 01.2018
- Taking orders, stocking, cleaning
Education
High School Diploma -
North Torrance High School
Torrance 06-2017
Skills
- Product and Service Knowledge
- Consultative Sales
- Community Networking
- Leads Prospecting
- Time Management
- Industry Partnership Development
- Sales Strategies
- Relationship Building
- Positive and Professional
- Listening Skills
- Negotiation Tactics
- Complex Problem-Solving
- Teamwork and Collaboration
- Strategic Planning
- Exceptional Customer Service
- Problem-Solving
- Verbal/Written Communication
- Goal-Oriented
- Reliable and Punctual
- Multi-Tasking Strength
- Product Recommendations
Bilingual
English/Spanish
Work Availability
40hrs a week
References
References available upon request.
Timeline
Sales Consultant
CarMax
12.2021 - Current
Store Manager
Q&A
06.2018 - 05.2023
Crew Member
Jersey Mikes Subs
01.2017 - 01.2018
High School Diploma -
North Torrance High School