Chris Luczkow

Opened new store in resort town of Lake Arrowhead, CA. Quickly exceeding budgeted sales goals as well as customer service scores. Beat target shrink goals by 2.66%. In my second year we are beating target sales by 40% YTD. Developed and promoted 4 store associates as well as guiding a supervisor to attain her Pharmacy Technicians license in less than a year. Proudly serving our community as well as reacting to seasonal trends to make their stays more pleasant.

• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Worked flexible hours across night, weekend, and holiday shifts.
• Organized and detail-oriented with a strong work ethic.
• Used critical thinking to break down problems, evaluate solutions and make decisions.

Assisted in creating a standard for freight flow while training to be A Store Manager, was quickly chosen to begin training for District Operations position.

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Turned store around from having 9 out of 15 strikes in operational metrics to 0 in first 3 months.

Converted former Party America store to Party City location without the assistance of remodel team while increasing sales 250%

• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Assisted with hiring, training and mentoring new staff members.
• In first year as store manager, we achieved a final 138% to goal EBITA.