Chris Lybrand
boaz,alabama
Summary
looking for the opportunity to join a growing company and to add my experience to the team
Overview
39
39
years of professional experience
Work History
Assistant Manager
Tractor Supply Company
Gadsden, Alabama
10.2021 - 07.2025
- Supervised daily store operations and ensured compliance with company policies.
- Managed inventory levels and coordinated stock replenishment processes.
- Trained and mentored new team members on operational procedures and customer service.
- Assisted in developing promotional displays to enhance product visibility and sales.
- Conducted regular audits to maintain store organization and cleanliness standards.
- Collaborated with management to improve team performance and customer satisfaction.
- Resolved customer inquiries and complaints promptly to ensure positive experiences.
- Implemented safety protocols and conducted training sessions for staff compliance.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Monitored employee attendance records, timekeeping, and payroll information.
- Ensured compliance with safety regulations and company policies.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Resolved conflicts between team members in an effective manner.
- Collaborated with management on developing strategic plans for achieving business goals.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
Store Manager
tractor supply co.
Boaz, AL
04.2017 - 03.2021
- Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
- Resolved customer problems by investigating issues, answering questions and building rapport.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Improved store status by implementing process improvements and identifying performance gaps for corrective action.
- Corrected operational discrepancies by developing and executing process improvements.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Updated store pricing, signage and merchandising to promote specials, sales and discounts.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Oversaw merchandising and displays, signage, decorations and cleaning to maintain safety and readiness for customers.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Oversaw POS operations and cash management to reduce errors.
Store Manager
Tractor supply co.
Gadsden, AL
10.2016 - 04.2017
- Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
- Resolved customer problems by investigating issues, answering questions and building rapport.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Improved store status by implementing process improvements and identifying performance gaps for corrective action.
- Corrected operational discrepancies by developing and executing process improvements.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Updated store pricing, signage and merchandising to promote specials, sales and discounts.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Prioritized sanitation, safety and health standards in work areas to meet OSHA requirements.
- Oversaw POS operations and cash management to reduce errors.
- Strengthened work flow productivity by hiring, managing and developing top talent.
Assistant Store Manager
Tractor supply co.
Boaz, AL
03.2014 - 10.2016
- Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Assessed, optimized and elevated operations to target current and expected demands.
- Promoted and supported strong relationships with local community organizations in surrounding area.
- Fielded customer complaints, resolved disputes and answered questions to promote store engagement and effectiveness.
Assistant Manager
tractor supply co.
Oneonta, AL
08.2012 - 03.2014
- Planned and prepared workflow schedules, delegating tasks for 12-member team.
- Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Delegated daily tasks to team members to optimize group productivity.
Meat Market Manager
Wal-Mart Stores Inc.
Attalla, AL
02.2012 - 08.2012
- Manage a meat department that does approximately $25,000 a week in sales.
- Supervise and train 5 people.
- Responsible for merchandising, inventory control, customer concerns, and overall standard in the department.
- Wal-mart, oneonta, alabama consumables zone merchandise supervisor.
04.2009 - 02.2012
- Managed 10 departments with sales of approximately $300,000 per week.
- Hired, trained, and scheduled all my associates.
- Supervised 5 department managers and 12 sales floor associates.
- Responsible for merchandising, inventory control, customer concerns and overall standards of the departments.responsible for the setting and in stock of all seasonal sets.
- Worked with local vendors to grow the local business.
- Store champion of aisle location a program that allows customers to locate any item in the store from their computer or smart phone.
- Also store champion of feature management a program that lets you keep up with sales and profit of any feature.
- Wal-mart, oneonta, al grocery department manager.
12.2001 - 04.2009
- Managed grocery department with sales approximately of $160,000 per week.
- Managed and trained 4 sales floor associates.
- Responsible for merchandising, inventory control, ordering and department standards.
- Won certificate of achievement top grocery gross profit department each year from 2002 thou 2004.
- Won department manager of the year 2002 and 2003.
- Wal-mart, homewood , Alabama grocery department manager.
10.1999 - 12.2001
- Managed a grocery department that did approximately $200,000 per week.
- Responsible for merchandising, inventory control, ordering and department standards.
- Supervised and trained 7 sales floor associates.
- Won best in district for double digit increase for 1999 and 2000.
- Won the wal-mart fire cracker award in 2000 for the most sales of our great value brand for the year.
- Wal-mart, oneonta, Alabama pets department manager.
11.1998 - 10.1999
- Managed pet department that averaged $20,000 a week in sales.
- Responsible for instock, merchandising, and overall standards of the department.
- Wal-mart, oneonta , Alabama over night stocker.
06.1998 - 11.1998
- Responsible for instock on my aisle, overstock, and zoning foodworld, albertville, Alabama assistant grocery manager.
01.1997 - 05.1998
- In charge of managing the overnight stockers and responsible for ordering the store when grocery manager was off.
- Was responsible for key turns and getting the over night cash counted and ready for deposit.
- Handled any customer service issues that may come up over night.
- Foodworld, albertville, alabama overnight stocker.
03.1990 - 01.1997
- Responsible for ordering my aisle, instock, overstock and and overall standards of my aisle.
04.1986 - 08.1989
- Farm, boaz, alabama farm hand, worked on approximately 150 acer farm planting and picking tomatoes, squash, potatoes watermelons and bell peppers.
- We washed packaged and took the produce to markets.
- Wal-mart, attalla, Alabama meat market manager.
Education
sardis high school
1991
Skills
- Took 4 years of ffa in high school
- Was raised on a small cattle farm
- Very good knowledge of farm equipment
- Over 15 years of managing people in a retail environment
- Acer
- Customer service
- Gross profit
- Inventory control
- Managing
- Managing people
- Market
- Merchandising
- 2000
- Profit
- Retail
- Sales
- Supervisor
- Phone
- Employee supervision and motivation
- Store opening and closing procedures
- Store operations oversight
- Staff training and development
- Reliable
- Employee training
- Accurate cash handling
- Sales professional
- Team-oriented
Timeline
Assistant Manager
Tractor Supply Company
10.2021 - 07.2025
Store Manager
tractor supply co.
04.2017 - 03.2021
Store Manager
Tractor supply co.
10.2016 - 04.2017
Assistant Store Manager
Tractor supply co.
03.2014 - 10.2016
Assistant Manager
tractor supply co.
08.2012 - 03.2014
Meat Market Manager
Wal-Mart Stores Inc.
02.2012 - 08.2012
04.2009 - 02.2012
12.2001 - 04.2009
10.1999 - 12.2001
11.1998 - 10.1999
06.1998 - 11.1998
01.1997 - 05.1998
03.1990 - 01.1997
04.1986 - 08.1989
sardis high school
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