Chris Cambria
Rocklin
Summary
Dynamic leader with a proven track record of 25 years including enhancing sales processes and market share through strategic planning and relationship building. Spearheaded several sales and operations initiatives that resulted in increases in sales revenue and performance. Excelled in staff management and business development by coaching and being an out front servant leader. Skilled in team leadership and territory management, consistently improving performance and driving business growth.
Overview
20
20
years of professional experience
Work History
Business Sales Manager
AT&T
04.2021 - Current
- Improved sales within the pre-lit space to achieve top 3 ranking in the west region. Progressed as a manager in December 2022.
- Improved sales processes to streamline customer acquisition and onboarding strategies including interviewing and hiring for the B2B program.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Expanded market share by identifying untapped opportunities and creating strategic entry and prospecting plans.
Area Retail Sales Manager
AT&T
05.2019 - 04.2021
- Recruited, interviewed, and hired talented individuals bringing dynamic sales expertise to organization.
- Promoted cross-selling initiatives and educated staff on the importance of add-on sales, resulting in higher average transaction values.
- Increased sales 22% year over year while onboarding new Authorized Retailer stores to drive sustained performance.
- Evaluated employee performance regularly, offering constructive feedback to foster professional development within the team members.
Integrated Solutions Manager
AT&T
07.2017 - 05.2019
- Optimized workflows by evaluating current systems and identifying potential bottlenecks or inefficiencies within processes.
- Led Central Region in wired product production
- Managed sales leaders to drive results in both wired telecommunications and wireless telecommunications products.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Area Retail Sales Manager
AT&T
09.2014 - 07.2017
- Drove module to top performance in the state - 27% year over year increase in activations while improving quality metrics.
- Conducted ongoing staff development to help employees achieve growth within job roles. This includes several managers promoted and moving to other roles.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Analyzed sales data and trends to identify areas for improvement in both individual and team performance, leading to increased revenue.
Retail Sales Manager
AT&T
11.2006 - 09.2014
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
- Launched several new initiatives and stores including the first Store of the Future in Oklahoma and the first 3g store in Northern California.
- Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
Retail Store Manager
Verizon Wireless
10.2005 - 11.2006
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Completed routine store inventories.
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
Account Manager
Northstar Communications
09.2004 - 10.2005
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Negotiated with business owners and provided ongoing support to new business start-ups.
- Grew portfolio from 82 locations to 117 locations throughout Northern California.
- Assisted in lease agreements, contracting, scouting, training and development.
Education
MBA - Accounting And Human Resources
University of Scranton
Scranton, PA08-2017
Bachelor of Science - Business Management
University of Phoenix
Tempe, AZ08-2015
Skills
- Relationship building
- Business development and planning
- Sales presentations
- Staff management
- Territory management
- Teamwork and collaboration
- Team leadership
- Team recruiting and onboarding
Timeline
Business Sales Manager
AT&T
04.2021 - Current
Area Retail Sales Manager
AT&T
05.2019 - 04.2021
Integrated Solutions Manager
AT&T
07.2017 - 05.2019
Area Retail Sales Manager
AT&T
09.2014 - 07.2017
Retail Sales Manager
AT&T
11.2006 - 09.2014
Retail Store Manager
Verizon Wireless
10.2005 - 11.2006
Account Manager
Northstar Communications
09.2004 - 10.2005
MBA - Accounting And Human Resources
University of Scranton
Bachelor of Science - Business Management
University of Phoenix
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