Christian Martinez
Houston,TX
Summary
Strategic field sales specialist committed to surpassing revenue goals through effective analysis and targeting of individual client needs. Capable of properly responding to customer feedback and complaints, expediting resolution of issues and maintaining satisfaction. Multi-talented consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity. Competitive Route Sales Representative with strong background providing customers with specific products to address needs and requirements. Effective in handling orders and ensuring delivery of accurate shipments in alignment with strict schedules.
Overview
8
8
years of professional experience
Work History
Furniture Mover
AB Moving Company
Houston , TX
2018.11 - 2019.12
- Prevented load shifting or damage by using bracing and strapping techniques.
- Coordinated daily work strategies, following oral and written instructions to properly move and ship products.
- Kept storage areas organized, clean and secure to fully protect company assets.
- Loaded, unloaded and sorted cargo as part of accurate and efficient shipments.
- Used hand-held scanners and physical logs to accurately track item movements.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to 75-80 lbs.
- Wrote detailed checklists to streamline job site walkthroughs and maintain customer satisfaction
- Collected over $ in customer payments daily and kept detailed documentation.
- Strapped items down over protective padding to secure throughout transportation.
- Kept warehouse clean and organized to maximize team efficiency and productivity.
Cook
IHOP Restaurants LLC
Houston , TX
2016.06 - 2018.02
- Prepared identical dishes numerous times daily with consistent care, attention to detail and quality
- Checked each food item for freshness and provided feedback to kitchen supervisor for removal
- Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot
- Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety
- Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols
- Prepared items like bacon ahead of time to promote efficiency in dish garnishing
- Maintained well-stocked stations with supplies and spices for maximum productivity
- Prepared food items to meet recipes, portioning, cooking and waste control guidelines
- Cleaned counters, food preparation areas and equipment with sanitizing spray to reduce risk of cross-contamination
- Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
- Prepared food items such as meats, poultry and fish for frying purposes
- Grilled meats and seafood to customer specifications
- Unloaded food supplies from distributor trucks to efficiently organize inventory
- Prepared cooking supplies, ingredients and workstations when opening and closing kitchen
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products
- Distributed food to team members with efficiency in high-volume environment
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage
- Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination
Professional Mover
Fast & Easy Moves
Houston , TX
2018.01 - 2019.11
- Conducted efficient cargo transfers to maintain route schedules.
- Packed boxes according to correct service and quality standards to uphold % customer satisfaction rate.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to 80 lbs.
- Operated with safety and skill to avoid accidents and delays.
- Maintained telephone and radio contact with supervisor to receive delivery instructions.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Conducted vehicle inspections prior to and after completing each shift, documenting damage or issues in comprehensive reports.
- Fastened chains, straps, covers and binders to secure load during transit.
Delivery Driver
Wl food group
Stafford , TX
2023.06 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Skilled at working independently and collaboratively in a team environment.
Education
GED -
Windham I.s.d
Dilley, TXSkills
- Forklift operations
- Warehouse management systems
- Route deliveries
- Order picking and processing
- Lifting and sorting
- Assembly and production
- Labeling and boxing
- Driving and transportation
- Safety and compliance
- Warehouse environment safety
- Shipping and receiving
- Loading and unloading
- Inventory control
- Payment handling
- Inventory controls
- Adaptable nature
- Verbal and written communication
- Physical fitness
- Time management
- Cleanliness
- Confidentiality
- Load security
- Problem-solving skills
- Equipment monitoring
- Mapping software
- Purchase order verification
- Safe and efficient driving
- Box lifting
Timeline
Delivery Driver
Wl food group
2023.06 - Current
Furniture Mover
AB Moving Company
2018.11 - 2019.12
Professional Mover
Fast & Easy Moves
2018.01 - 2019.11
Cook
IHOP Restaurants LLC
2016.06 - 2018.02
GED -
Windham I.s.d
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