Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Chris Mateo

Washington,DC

Summary

Professional with proven track record in fleet management, ensuring efficient operation and maintenance of vehicle fleets. Strong focus on team collaboration and achieving results, adapting to changing needs seamlessly. Skilled in diagnostics, repair coordination, and preventive maintenance planning. Known for reliability, excellent communication, and problem-solving abilities.

Overview

5
5
years of professional experience

Work History

Fleet Management

Unlimited Biking
03.2023 - Current
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Facilitated training sessions for new employees, ensuring smooth onboarding process.
  • Optimized fleet usage by analyzing data trends and making recommendations for vehicle rotation and retirement.
  • Championed continuous improvement efforts across the department, identifying areas of potential enhancement and proactively implementing necessary changes.


IT Technician

Orion Communications
10.2022 - 02.2023
  • Participated in planning sessions for IT projects, contributing technical expertise to ensure successful project outcomes.
  • Established, repaired and optimized networks by installing wiring, cabling and devices.
  • Managed system-wide operating system and software deployments as well as related software upgrade problems.
  • Enhanced user experience with thorough troubleshooting and resolution of hardware and software problems.
  • Collaborated with cross-functional teams to achieve seamless integration of new software applications into existing systems.

Mechanic

Trek Bicycle
02.2020 - 07.2021
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Collaborated with team members to complete large-scale projects, ensuring timely completion and high-quality workmanship.
  • Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
  • Maintained accurate records of completed work orders, ensuring transparency for customers and management alike.

Education

Associate of Arts - Computer Networking

Howard Community College
Columbia, MD
05-2027

High School Diploma -

Dunbar High School
Washington, DC
06-2021

Skills

  • Problem-solving
  • Customer service
  • Adaptability and flexibility
  • Team collaboration
  • Critical thinking

Languages

Spanish
Native or Bilingual

Timeline

Fleet Management

Unlimited Biking
03.2023 - Current

IT Technician

Orion Communications
10.2022 - 02.2023

Mechanic

Trek Bicycle
02.2020 - 07.2021

Associate of Arts - Computer Networking

Howard Community College

High School Diploma -

Dunbar High School

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Chris Mateo