Brian Smith
Oklahoma City,OK
Summary
Dynamic Senior Mechanic with a proven track record at CRST Lincoln Sales, recognized for advanced diagnostics and exceptional problem-solving skills. Enhanced customer satisfaction through meticulous repairs and effective team mentorship, fostering a collaborative environment. Committed to safety and efficiency, consistently optimizing operations and reducing costs while delivering outstanding service.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Senior Mechanic
CRST Lincoln Sales
01.1990 - 08.2025
- Established a reputation as a reliable Senior Mechanic known for meticulous attention to detail in all aspects of repair work performed at the facility.
- Enhanced customer satisfaction through timely and accurate completion of repairs, resulting in positive feedback and repeat business.
- Mentored junior mechanics, sharing knowledge and expertise to develop their skills and improve overall team performance.
- Contributed to a positive team environment by offering assistance when needed and collaborating effectively with coworkers on challenging projects.
- Performed fleet maintenance services for local businesses, ensuring optimal vehicle performance and reduced operational costs for clients.
- Delivered exceptional customer service by addressing inquiries, providing accurate repair estimates, and maintaining regular communication throughout the repair process.
- Utilized technical manuals and schematics for accurate diagnosis of complex mechanical problems, leading to successful repairs in minimal timeframes.
- Demonstrated expertise in specialized repairs such as electrical systems or transmission rebuilds, expanding the scope of services offered at the shop.
- Solved complex mechanical issues by utilizing advanced diagnostic tools and troubleshooting techniques.
- Collaborated with service advisors on repair estimates, ensuring transparent communication with customers regarding costs and timelines.
- Developed strong relationships with suppliers, negotiating favorable pricing on parts orders while maintaining quality standards.
- Assisted management with workload distribution, ensuring efficient use of resources and timely completion of tasks.
- Optimized inventory management by regularly monitoring stock levels and placing orders for necessary parts, reducing downtime due to part unavailability.
- Resolved warranty issues promptly by coordinating with manufacturers, minimizing inconvenience to customers.
- Increased efficiency in maintenance procedures by implementing a streamlined workflow process for the team.
- Performed routine and scheduled maintenance services.
- Diagnosed mechanical failures to determine and delegate corrective actions.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Delegated jobs to subordinates and monitored quality of work.
- Requisitioned materials and supplies such as tools, equipment and replacement parts.
- Completed diversified electrical work on automotive equipment such as servicing and installing batteries and terminals, repairing and adjusting lights and repairing generators and starters.
- Determined assignments of work activities for 20 member team, considering work priority, availability of equipment and skill of personnel.
- Repaired and replaced worn and damaged components.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
- Analyzed vehicle data using advanced diagnostic equipment.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
- Performed emissions tests according to standard procedures.
- Tuned automotive systems and components to optimize functionality and prolong life of each piece.
- Delegated and supervised vehicle bodywork to body team for restoration and remediation.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
Education
Automotive Mechanic
Mid-Del Technology Center
Midwest CIty, OKAutobody Work
Mid-Del Technology Center
Midwest City, OKSkills
- Advanced Diagnostics and troubleshooting
- Organizational skills
- Overseeing garage operations
- Computerized diagnostics
- Warranty procedures
- Willing to learn
- Teamwork
- Problem-solving
- Attention to detail
- Critical thinking
- Computer skills
- Safety awareness
Certification
- AST - Advanced Service Technician
- ASE License in air conditioning
- IMACA license in air conditioning
- MVAC Technician Certification EPA clean Air Section 609
Timeline
Senior Mechanic
CRST Lincoln Sales
01.1990 - 08.2025
Automotive Mechanic
Mid-Del Technology Center
Autobody Work
Mid-Del Technology Center
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