Chris Mcgregor
Longmont,CO
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Industrious and enthusiastic Manager proven to consistently meet productivity goals and business and customer service objectives. Skillfully works with all employees to enhance performance and improve day-to-day processes. Diplomatic in resolving customer issues to maximize satisfaction and meet targeted service level.
Overview
13
13
years of professional experience
Work History
Grounds Maintenance Worker
Victoria Inn Apartments
Longmont, CO
09.2022 - Current
- Utilized lawn striping methods for healthy grass growing and appearance.
- Cultivated and beautified park grounds and facilities through pruning, weeding and fertilizing across [Number] acres.
- Understood and followed verbal and written landscaping instructions to complete complex tasks correctly.
- Provided expert lawn care, mulching, aerating and trimming around walks, walls, and flower beds.
- Prepared soil for planting and sowing.
- Cleared public and private areas of debris before and after events.
- Assembled, installed and repaired wiring, electrical components and plumbing systems and kept grounds systems safe, up-to-date and usable.
- Conducted snow removal during winter months to provide clients with safe parking and walking areas.
- Maintained grounds tools and equipment free from mechanical or safety defects and in top operating condition.
- Monitored and evaluated condition of trees, shrubs, lawns and flowerbeds.
- Operated mowers, electric clippers and edgers and maintained fresh and groomed grounds for guest enjoyment.
- Inspected electrical systems, equipment and components to identify hazards, defects, and repair requirements.
- Used testing instruments such as ohmmeters, voltmeters, ammeters, and multimeters.
- Performed routine and complex maintenance and repairs on various electrical equipment.
Manager
Town And Country Appliance
Longmont, CO
06.2020 - 08.2022
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Approved regular payroll submissions for employees.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
Assistant Manager
Grease Monkey
Longmont, CO
04.2016 - 07.2020
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Reduced corporate costs by developing and implementing improved merchandising, receiving and maintenance procedures.
Technician
Honda
Boulder, CO
05.2014 - 10.2016
- Maintained quality assurance and customer satisfaction objectives.
- Executed diagnostics, troubleshooting and evaluations on Equipment.
- Organized work to meet demanding production goals.
- Completed job reports and logs immediately following service calls.
- Read manuals and manufacturer instructions to install and troubleshoot devices.
- Performed complex mechanical alignments and calibration of equipment to quality standards.
- Conducted tests of components and systems to evaluate performance and identify concerns.
- Performed routine maintenance on Equipment for manufacturing operations.
- Utilized control mechanisms and hands-on procedures to operate machines.
- Kept work consistently compliant with 5S standards.
- Planned, scheduled and delegated daily work to team of employees.
- Assisted in developing specialized fixtures, test equipment and procedures for failure analysis.
Level C Mechanic
Firestone Auto Care
Boulder, CO
01.2012 - 04.2014
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Completed customer orders and warranty services according to manufacturer specifications.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledge bases.
- Completed full vehicle inspections to check for leaks, damage or other issues of concern.
- Replaced damaged, missing or defective parts with new and refurbished components.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement.
- Changed, rotated and balanced tires on different types of vehicles.
- Analyzed and located malfunctions in brakes, motors, switches and control systems.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns and maintaining supplies.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Maintained functionality and reliability of engines, machines and systems through regular diagnostic checks.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Performed test drives on vehicles before inspection to assist with diagnosing problems and after inspection to confirm problem resolution.
- Assisted customers in understanding the importance of proper wheel alignment for optimal driving conditions.
- Enhanced vehicle alignment accuracy by conducting thorough inspections and adjustments.
- Maintained tidy, clean work environment, reducing risk of lost tools or parts and enhancing shop safety.
Education
High School Diploma -
11.2011
Skills
- Technical Proficiency
- Managing Laborers
- Strategic Planning
- Managing Cash Register
- Scheduling and Coordinating
- Productivity Performance
- Managing Files and Records
- Finance and Accounting Operations
- Social Media Platforms
- Complex Problem-Solving
- Managing Multiple Tasks
Timeline
Grounds Maintenance Worker - Victoria Inn Apartments
09.2022 - Current
Manager - Town And Country Appliance
06.2020 - 08.2022
Assistant Manager - Grease Monkey
04.2016 - 07.2020
Technician - Honda
05.2014 - 10.2016
Level C Mechanic - Firestone Auto Care
01.2012 - 04.2014
Niwot High School - High School Diploma ,
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