CHRIS MERCER
Waukee,IA
Summary
Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals. Well-rounded Personal Care Aide with 30+ years assisting clients with various daily living needs at various levels and are settings. Talented at offering attentive care to clients by managing health needs, helping with personal grooming, carrying out light housekeeping and other various support cares. Expert communicator when supporting clients' needs, documenting information and interacting with supervisors.
Overview
25
25
years of professional experience
Work History
Direct Support Professional
Dusty Barker C/o Shawn Barker
07.2015 - 12.2023
- Assessed clients'' needs on an ongoing basis, making adjustments to support plans as necessary to ensure optimal outcomes.
- Replaced bandages and dressings for diabetic management
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters and experiences
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Assisted client with bathing, grooming, dressing, and oral hygiene care in private residence.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for client.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Organized recreational events that encouraged relationship building among clients and increased their sense of belonging within a peer group (i.e. Special Olympics)
- Collaborated with interdisciplinary teams to develop comprehensive support strategies for client''s unique needs.
- Transported client to medical and dental appointments to provide support.
- Addressed emergency situations calmly and effectively, prioritizing the safety of both client and those involved.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Monitored clients' overall health and well-being and noted significant changes.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Assisted disabled client to support independence and well-being.
- Implemented individualized behavior management plans, reducing incidents of challenging behaviors within the residence.
- Administered medication as directed by physician.
- Maintained entire family's schedule and organized events.
- Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
Daycare Owner/Operator
Self
01.1999 - 01.2007
- Managed financial aspects of the daycare business, including budgeting, expense tracking, and revenue generation.
- Implemented effective conflict resolution strategies to address behavioral issues that arose among students, ensuring a harmonious learning environment for all.
- Streamlined daily operations by implementing efficient scheduling systems
- Developed age-appropriate curriculum plans focused on cognitive, social, emotional, and physical development.
- Maintained high-quality child care standards based on developmentally appropriate practices.
- Increased positive feedback from parents through timely progress reports that detailed each child''s developmental milestones achieved in care
- Maintained compliance with state licensing requirements through regular inspections, documentation updates, and policy reviews.
- Enhanced parent satisfaction by maintaining open communication channels and addressing concerns promptly.
- Established partnerships with local businesses to support the daycare's growth within the community.
- Promoted healthy eating habits among children by overseeing menu planning and meal preparation according to nutritional guidelines set forth by experts in the field of early childhood nutrition.
- Organized fun-filled events and activities for children that promoted learning in an engaging manner.
- Fostered strong relationships with local schools to facilitate seamless transitions for children entering kindergarten.
- Optimized facility space usage by designing creative layouts that maximized play areas while ensuring safety standards were met or exceeded.
Collector 3
Wells Fargo
WDSM, IA
01.2007 - 06.2015
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed and maintained courteous and effective working relationships.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Cultivated interpersonal skills by building positive relationships with others.
Education
High School Diploma -
Waukee Senior High School
Waukee, IA05.1986
Skills
- Vitals Monitoring and Documentation
- Recreational Activities
- Client Support
- Time Management
- Decision-Making
- Housekeeping
- ADL support
- Health and safety requirements
- Schedule Management
- Childcare experience
- Blood Glucose Monitoring
- Team Collaboration
- Chronic Disease Management
- Client Transportation
- First aid and safety
- Disability Awareness
- Client Records Management
- Wound care maintenance
- Meal Preparation
- Compassionate Caregiving
- Self-Advocacy Training
- Social Skills Development
- Diet and Nutrition
Timeline
Direct Support Professional
Dusty Barker C/o Shawn Barker
07.2015 - 12.2023
Collector 3
Wells Fargo
01.2007 - 06.2015
Daycare Owner/Operator
Self
01.1999 - 01.2007
High School Diploma -
Waukee Senior High School
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