Chris Mercer
Odessa,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level tech position. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
Work History
Supervisor
NexTier
12.2023 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Implemented cost-saving measures, significantly reducing operational expenses.
- Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Collected, arranged, and input information into database system.
- Educated staff on organizational mission and goals to help employees achieve success.
- Conducted regular reviews of operations and identified areas for improvement.
Power End & Mud Pump Tech
GD
05.2023 - 12.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Supervisor
Tristate Energy
Odessa, TX
07.2022 - 01.2023
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
Operations Manager
J4 Pumping
Odessa, TX
01.2021 - 07.2022
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Collaborated cross-functionally to refine procedures, devise best practices and enforce quality metrics.
- Spearheaded department training to enhance employee performance and boost employee productivity.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Formulated processes to reduce downtime and financial loss.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
SSIT
Cudd Energy
Odessa, TX
02.2019 - 01.2021
- Monitored tables first-hand by continuously circulating to check on operations and correct deficiencies.
- Checked on staff regularly and adjusted workflows, assignments and schedules to stay ahead of expected demand.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Paid attention to detail while completing assignments.
Equipment Operator
Frac Tech Services
Odessa, TX
02.2018 - 02.2019
- Maintained and cleaned equipment after each job and inspected.
- Operated commercial vehicle to transport equipment and job-specific machinery to and from job sites.
- Used forklifts, hand trucks, scissor lifts and other equipment to move materials around work sites and organized according to need.
- Trained in diverse pieces of equipment and useful attachments to handle team needs.
- Drove vehicles to and from work sites and maintained clean driving record.
Driver
Purity Oilfield Services
Midland, TX
06.2016 - 02.2018
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Delivered goods and products to customer on time and in excellent condition.
Service Supervisor
Frac Tech Services
Shreveport, LA
02.2016 - 01.2018
- Handled customer complaints and inquiries.
- Assisted with training and development of team members.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Monitored team's performance and gave feedback when necessary.
- Updated job knowledge by attending workshops, training sessions and educational opportunities.
Supervisor
O TEX
Odessa, TX
06.2014 - 01.2016
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
- Identified individual employee's unique work styles and adapted management methods.
Education
GED -
Bossier High School
Bossier City, LA05.2018
Skills
- Commercial driving
- City and non-city driving
- Route logs
- Training and Development
- Priority Management
- Scheduling
- Staff Management
- Conflict Resolution
- Strategic planning
- Work flow planning
- Risk analysis and management
Additional Information
I've been in high pressure pump for 19 years,
I've done everything from operator in the field to maintenance department anything i don't know,i can and will learn
Timeline
Supervisor
NexTier
12.2023 - Current
Power End & Mud Pump Tech
GD
05.2023 - 12.2023
Supervisor
Tristate Energy
07.2022 - 01.2023
Operations Manager
J4 Pumping
01.2021 - 07.2022
SSIT
Cudd Energy
02.2019 - 01.2021
Equipment Operator
Frac Tech Services
02.2018 - 02.2019
Driver
Purity Oilfield Services
06.2016 - 02.2018
Service Supervisor
Frac Tech Services
02.2016 - 01.2018
Supervisor
O TEX
06.2014 - 01.2016
GED -
Bossier High School
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