Christina Miller

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.

• Sanitized toys and play equipment each day to maintain safety and cleanliness.
• Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
• Developed strong relationships with students and their families, fostering mutual trust and respect that contributed to overall student success.
• Engaged with children on individual basis to build positive relationships and promote learning.
• Instructed children in health and personal habits, such as eating, resting, and toileting.
• Increased student participation by implementing creative and interactive learning activities.

Gathered data and insights from participants during telephone interviews.

Described product to customers and accurately explained details.

Recorded contact information of customers and potential customers.

Maintained an extensive knowledge of competitors, their offerings and their presence in assigned territory.

Scheduled qualified appointments for the sales team.

• Developed strong relationships with families, providing regular updates on child progress and establishing trust.
• Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
• Developed age-appropriate activities and crafts to engage children.
• Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.
• Developed strong product knowledge to provide informed recommendations based on individual customer needs.