Chris Mitchell
Muskogee,OK
Summary
Dynamic Office Manager at Dataflys with proven expertise in streamlining operations and enhancing team productivity. Skilled in vendor negotiation and budget management, I excel in delivering exceptional customer service while maintaining confidentiality. Adept at implementing inventory systems, I significantly reduced overhead costs and improved workflow efficiency.
Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Overview
10
10
years of professional experience
Work History
Office Manager for a Wireless ISP
Dataflys
09.2013 - 04.2021
- Streamlined office operations, enhancing communication between departments and improving workflow efficiency.
- Managed vendor relationships, negotiating contracts to reduce costs and improve service delivery.
- Coordinated scheduling for executive meetings, optimizing time management and resource allocation.
- Implemented inventory management systems, reducing overhead costs through improved tracking methods.
- Oversaw budget planning and expense reporting, ensuring financial accuracy and adherence to company policies.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Ran the network through routing IP's across the network
- Climbed towers to replace equipment or install new equipment run wires are differing types such as CAT 6 cable Fiber optic cable Ethernet etc
- Managed all Crisis from network outages from storms or any other reasons to make sure the customer base had access to their internet as soon as possible.
Alarm Dispatcher
Guardian Security
03.2011 - 04.2013
- Monitored alarm systems and responded to emergency signals promptly.
- Coordinated communication between clients, law enforcement, and security personnel.
- Utilized dispatch software to track incident reports and response times effectively.
- Maintained accurate records of all alarms and incidents for compliance reporting.
- Trained new dispatch staff on operational procedures and emergency protocols.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
Education
High School Diploma -
Muskogee High School
Muskogee, OK03-2008
No Degree - Automotive Engineering
Vo-Tech
Muskogee03-2008
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Billing
- Payroll and budgeting
- Payroll processing
- Bookkeeping
- Staff management
- Employee training
- Training and coaching
Languages
English
Native or Bilingual
Timeline
Office Manager for a Wireless ISP
Dataflys
09.2013 - 04.2021
Alarm Dispatcher
Guardian Security
03.2011 - 04.2013
High School Diploma -
Muskogee High School
No Degree - Automotive Engineering
Vo-Tech