Chris Molina
North Miami
Summary
Motivated [Job Title] with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Dependable [Job Title] successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Personable Beach Attendant with in-depth knowledge of beach patrolling protocols and housekeeping procedures. Strong communicator with excellent time management, multitasking and customer service abilities. Proficient in maintaining records of rental equipment, controlling and monitoring beach activities and inspecting assigned areas for cleanliness and safety. First aid and CPR certified paired with deep familiarity with rescue equipment operations. Dedicated recreational protective service worker with proven ability to respond to emergency situations swiftly and appropriately. Safety-conscious professional with positive attitude and great problem-solving skills. Assesses and evaluates risks to keep everyone safe. Motivated kitchen worker ready to build foundation in food service. Eager to learn all kitchen roles and contribute to team success. Dependable, reliable and hardworking with basic cleaning, sanitizing and stock management skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
3
3
years of professional experience
Work History
Server
Red Lobster Restaurant
11.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Beach Attendant
Double Tree Hotel By Hilton
06.2023 - 09.2023
- Assisted guests with renting and setting up umbrellas, beach chairs, bicycles, kayaks and paddle boards and collected items at closing to maintain inventory.
- Wiped down beach furniture and equipment to maintain cleanliness.
- Monitored and maintained towel inventory by obtaining clean towels from laundry and returning and laundering dirty towels.
- Assisted customers by retrieving beach equipment, answering questions and helping physically disabled.
- Patrolled beach to enforce rules and regulations and issued stern warning to violators to protect health and well-being of beach-goers.
- Inspected recreational equipment prior to each shift to detect damage and wear.
- Maintained surveillance of patrons on beach and acted immediately and appropriately to secure safety in event of emergency.
- Used binoculars to detect and observe hazards, disturbances and safety infractions.
Pool Attendant
Double Tree Hotel By Hilton
06.2023 - 09.2023
- Moved umbrellas and lounge chairs at request of guests.
- Collected and replenished pool towels while monitoring inventory to minimize loss.
- Checked side duty list for opening and closing procedures.
- Observed recreational users to detect safety concerns and prevent ongoing violations.
- Monitored access to entry and exit points to avoid congregating.
- Oversaw sign-in logbooks to facilitate potential contact tracing.
- Conducted patrols to identify and help those in need of immediate care and assistance.
- Scanned main areas to monitor for any safety risks.
Food Runner
Duffy's Sports Grill
12.2022 - 04.2023
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Collaborated well with other food runners to deliver orders accurately.
- Cleaned and sanitized food preparation and serving areas.
- Greeted customers and provided outstanding customer service.
- Kept detailed knowledge of and followed all food safety guidelines.
- Garnished dishes and quickly delivered items to customers, minimizing wait times.
Dishwasher
Little Havana Restuarant
09.2021 - 03.2023
- Followed supervisor instructions to complete tasks on time.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
Busser
Little Havana Restuarant
09.2021 - 03.2023
- Reset and cleaned tables quickly to prepare for new customers.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
Take Out Hotest
Little Havana Restuarant
09.2021 - 03.2023
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Cleaned and organized kitchen, dining and service areas.
- Greeted customers and answered inquiries regarding menu items and specials.
- Demonstrated knowledge of menu items and corresponding ingredients.
- Processed customer payments and balanced cash drawers.
- Monitored food quality and freshness throughout day.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Kept register accurate through correct billing, payment processing, and cash management practices.
Food Runner
Little Havana Restuarant
09.2021 - 03.2023
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Collaborated well with other food runners to deliver orders accurately.
- Cleaned and sanitized food preparation and serving areas.
- Greeted customers and provided outstanding customer service.
- Restocked food supplies in kitchen and organized storage areas.
- Kept detailed knowledge of and followed all food safety guidelines.
- Garnished dishes and quickly delivered items to customers, minimizing wait times.
Cashier
Subway
02.2021 - 07.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
GED -
Lindsey Hopkins Technical College
Miami, FL01.2024
Skills
- Beverage Preparation
- Order Delivery Practices
- Food Delivery
- Food Inspection
- Table Bussing
- Food Running
- Supply Restocking
- Table Setting
- Safe Food Handling
- Sales Techniques
- Guest Engagement
- Food Safety Understanding
- Cash Handling
- Hospitality Service Expertise
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Server
Red Lobster Restaurant
11.2023 - Current
Beach Attendant
Double Tree Hotel By Hilton
06.2023 - 09.2023
Pool Attendant
Double Tree Hotel By Hilton
06.2023 - 09.2023
Food Runner
Duffy's Sports Grill
12.2022 - 04.2023
Dishwasher
Little Havana Restuarant
09.2021 - 03.2023
Busser
Little Havana Restuarant
09.2021 - 03.2023
Take Out Hotest
Little Havana Restuarant
09.2021 - 03.2023
Food Runner
Little Havana Restuarant
09.2021 - 03.2023
Cashier
Subway
02.2021 - 07.2021
GED -
Lindsey Hopkins Technical College
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