Chris Mollyhorn
Panama City,FL
Summary
Personable and resourceful individual with strong organizational skills and positive, upbeat attitude. Familiar with essential business operations and financial management, possessing strong problem-solving and decision-making abilities. Capable of driving successful outcomes and fostering growth to enhance business performance.
Overview
4
4
years of professional experience
Work History
Owner/Operator
The Hare of the Dawg
03.2024 - Current
- Streamlined appointment scheduling processes to enhance workflow efficiency and minimize wait times.
- Trained and motivated employees to perform daily business functions.
- Implemented effective financial management practices, improving cash flow and profitability.
- Assessed income and expenses and adapted plans to improve profit levels.
- Managed daily restaurant operations to ensure exceptional service and customer satisfaction.
- Developed and implemented marketing strategies to enhance brand visibility and attract new clientele.
- Oversaw inventory management, reducing waste through strategic ordering and vendor negotiations.
- Trained and mentored staff to improve performance, foster teamwork, and enhance service delivery.
- Analyzed financial reports to identify trends, optimize costs, and increase profitability.
- Established standard operating procedures to maintain consistency in food quality and service standards.
- Cultivated relationships with suppliers to secure favorable terms and ensure high-quality ingredient sourcing.
- Designed promotional events that increased customer engagement and drove sales growth during peak seasons.
- Maximized dining experience by designing an inviting atmosphere through thoughtful interior design choices and menu selections.
- Collaborated with local community organizations on various initiatives to boost brand visibility while giving back to the community.
- Cultivated a loyal customer base by consistently delivering exceptional dining experiences that exceeded expectations.
- Expanded catering services for private events resulting in increased revenue streams from off-site offerings.
- Boosted revenue through targeted marketing campaigns, special events, and promotions.
- Managed financial aspects of the business including budgeting, forecasting, cash flow management, and financial reporting to stakeholders.
- Increased restaurant profitability with cost-effective inventory management and strategic pricing strategies.
- Enhanced customer satisfaction by implementing efficient service processes and training staff on exceptional customer service techniques.
- Implemented a successful staff reward and recognition program which increased employee morale, performance, and satisfaction.
- Optimized menu offerings based on market research analysis leading to increased popularity among target demographics.
- Developed strong relationships with vendors to secure favorable pricing agreements, ensuring timely deliveries of quality products.
- Implemented high-quality food safety protocols to ensure the health and well-being of patrons and maintain compliance with regulations.
- Ensured compliance with all federal, state, and local regulatory requirements regarding employment practices and food safety standards.
- Streamlined operations by developing and implementing effective workflow systems, optimizing staff scheduling, and minimizing waste.
- Introduced themed nights attracting specific clientele groups thus diversifying the customer base.
- Negotiated favorable lease terms for the restaurant location resulting in reduced overhead costs and increased profitability.
- Sourced vendors, negotiated contracts, and managed efficient deliveries of high-quality supplies.
- Incorporated sustainable practices into daily operations which reduced overhead costs while promoting environmental responsibility.
- Utilized data-driven decision-making to identify areas for improvement in restaurant performance metrics such as sales targets or employee productivity rates.
- Mentored employees in professional development opportunities, enhancing their skillsets and career growth potential within the company.
- Managed payroll, daily deposits, and cost controls.
- Recruited, hired, and trained talented staff to fill vacancies.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Planned and executed strategies to increase customer loyalty and retention.
- Supervised daily activities of restaurant and [Number] employees.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Oversaw successful marketing campaigns to increase restaurant exposure and awareness.
- Developed and implemented comprehensive business plan to maximise restaurant success.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Motivated staff to perform at peak efficiency and quality.
- Oversaw food preparation and monitored safety protocols.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Developed unique events and special promotions to drive sales.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Purchased food and cultivated strong vendor relationships.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Maximized quality assurance by completing frequent line checks.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Coordinated with catering staff to deliver food services for special events and functions.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
Owner/Operator
The Wild Hares Barber
01.2023 - Current
- Managed daily operations to ensure high-quality service and customer satisfaction.
- Developed and implemented marketing strategies to attract new clients and retain existing ones.
- Oversaw inventory management, ensuring optimal stock levels for products used in services.
- Trained and mentored staff on best practices in barbering techniques and customer interaction.
- Collaborated with suppliers to negotiate pricing and maintain quality standards of products used.
- Conducted regular financial assessments to monitor profitability and identify cost-saving opportunities.
- Fostered a positive workplace culture that promoted teamwork, creativity, and professional growth among employees.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Consulted with customers to assess needs and propose optimal solutions.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Developed business plan, processes and procedures to provide superior [Product or Service] to customers.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
- Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
- Negotiated contracts with vendors to secure favorable terms for the business.
- Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
- Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
- Facilitated open communication channels among staff members, promoting teamwork for enhanced performance.
- Maximized revenue by identifying new market opportunities and implementing targeted sales strategies.
- Fostered strong professional network and partnership building skills to connect with quality leads.
- Contributed positively to the local community through involvement in various events or charitable organizations.
- Collaborated with industry partners to expand networking opportunities, fostering mutually beneficial relationships that drove growth for all parties involved.
- Operated with safety and skill to avoid accidents and delays.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
- Removed and unloaded packages from [Type] trucks for customer deliveries, using extreme care to avoid damage to goods.
Owner/Operator
The Wild Hare Catering and Charters
04.2022 - Current
- Optimized workflow processes through careful analysis of operational needs and resource allocation.
- Improved safety standards by regularly reviewing protocols and implementing necessary updates.
- Implemented sustainable practices, reducing environmental impact.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Identified team weak points and implemented corrective actions to resolve concerns.
Education
High School Diploma -
North Cobb Highschool
Kennesaw01-2000
Associate of Arts -
Chattanooga State Community College
Chattanooga, TN04-2003
Skills
Graphic designer
Timeline
Owner/Operator
The Hare of the Dawg
03.2024 - Current
Owner/Operator
The Wild Hares Barber
01.2023 - Current
Owner/Operator
The Wild Hare Catering and Charters
04.2022 - Current
High School Diploma -
North Cobb Highschool
Associate of Arts -
Chattanooga State Community College