Chris Morales
Chatham
Summary
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities. Demonstrated ability to handle high-pressure situations with poise and efficiency. Looking to transition into new field, bringing passion for providing outstanding service and readiness for problem-solving.
Overview
6
6
years of professional experience
Work History
Dishwasher
Dan's Diner
02.2018 - 03.2019
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Assisted with basic food preparation tasks as needed, helping expedite meal service for guests.
Restaurant Busser/Food Runner/Food Expeditor
Nonne
03.2021 - 03.2022
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
- Assisted servers in managing their sections effectively, providing timely water refills and bread service.
- Supported the overall dining experience by setting up tables with appropriate silverware, glassware, and linens.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Helped kitchen staff translate/communicate with general staff
Gardener
Madaline Sparks
05.2022 - 08.2022
- Identified and removed invasive plants and noxious weeds for garden aesthetics and ecosystem health.
- Performed fall and spring cleanup to clear brush and debris from landscaped areas.
- Maintained healthy gardens by timely pruning, fertilizing, mulching, and pest control measures.
- Continued learning about plants, gardening techniques and best practices to provide customers with accurate and constructive information.
- Streamlined garden maintenance processes by organizing tools and equipment efficiently for daily use.
Food Runner/Food Expeditor/Barback
Blue Plate
06.2023 - 12.2023
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted costumers and often provided help regarding questions they had
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Supported efficient restaurant operations by consistently restocking supplies as needed throughout shifts.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Wait Staff Member/Bartender
Chatham Grill
07.2023 - 11.2023
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Leveraged knowledge of table clearing techniques such as napkin folding and refilling condiments to reset table during and after dining service.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Cashier/Wait Staff Member/Barista
Fiesta Cafe
03.2024 - 07.2024
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Developed and applied multitasking skills during peak hours
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Provided backup support for other departments when needed
- Very often helped with translation/interpretation to edit menu items as requested by employer, or communicate costumers requests to kitchen staff.
Education
High School Diploma -
Chatham High School
Chatham, NY06.2021
Skills
- Time management
- Team collaboration
- Cash handling
- Written and verbal communication
- Professionalism and courtesy
- Payment processing
- Conflict resolution
- Refund handling
Languages
Spanish
Native or Bilingual
Timeline
Cashier/Wait Staff Member/Barista
Fiesta Cafe
03.2024 - 07.2024
Wait Staff Member/Bartender
Chatham Grill
07.2023 - 11.2023
Food Runner/Food Expeditor/Barback
Blue Plate
06.2023 - 12.2023
Gardener
Madaline Sparks
05.2022 - 08.2022
Restaurant Busser/Food Runner/Food Expeditor
Nonne
03.2021 - 03.2022
Dishwasher
Dan's Diner
02.2018 - 03.2019
High School Diploma -
Chatham High School
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