Dynamic and results-driven professional with extensive experience in retail management at Diamond Shamrock. Proven expertise in customer service and cash management, ensuring accurate transactions and workplace safety. Successfully trained teams to enhance performance and resolve customer issues efficiently, contributing to a positive shopping experience.
Provide customer service and processed transactions during overnight shifts
Managed store operations with minimal supervision
Restocked merchandise and performed inventory checks
Maintained store cleanliness and followed safety procedures
Handled cash drawer reconciliation and security protocols
Operated warehouse equipment, including forklifts and electric pallet jacks, while maintaining a clean, organized, and hazard-free work area
Uploaded delivery trucks and stocked shelves with merchandise
maintained clean and organized aisles during overnight shifts
Ensured proper product placement and inventory rotation (FIFO)
Scanned and labeled products using store inventory systems
Worked independently with minimal supervision to meet nightly stocked goals
Adhered to safety procedures when handling heavy items and equipment
Managed nightly store operations, including staff supervision, customer service, and end-of-day procedures
Balanced cash registers, prepared deposits, and secured the store according to company protocols
Ensured proper closing checklists were completed, including cleaning, stocking, and equipment shutdown
Handled customer concerns and resolved issues efficiently
Trained and coached team members to meet performance and service standards