Summary
Overview
Work History
Education
Skills
Affiliations
Keywords
Personal Information
Timeline
Generic

CHRIS MORROW

Henderson,NV

Summary

PROFESSIONAL SUMMARY

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. . Outstanding math, communication, and organization talents. Dedicated Customer Service Specialist providing skills to prioritize and multitask in a fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

25
25
years of professional experience

Work History

Rental Agent (Customer Service)

Avis / Budget
Newport Beach, CA
11.2022 - 03.2025
  • Greeted customers and provided excellent customer service.
  • Processed payments using cash or credit cards in accordance with company policies.
  • Provided detailed explanation of rental policies and procedures to customers.
  • Maintained knowledge of current promotions and discounts offered by the company.
  • Welcomed customers, offered assistance and answered questions by providing rates, terms and conditions of rental.
  • Resolved customer complaints in a professional manner while adhering to company guidelines.

Delivery Driver

Presidio Logistics / Amazon
Irvine, CA
10.2020 - 11.2022
  • Customer service always comes first.
  • Provide leadership within your team, Delivering up to 400 packages on a daily basis to businesses and residences.
  • Making sure all packages are delivered in a timely manner.
  • Making sure that all packages are secure at every location.

Rental Agent (Customer Service)

National / Alamo
John Wayne Airport
11.2011 - 10.2020
  • Helping customer with their rental car reservations and walk ups at the counter.
  • Selling additional options to customers such as Coverage, COE, Gps etc.
  • Providing excellent customer service on a daily basis.
  • Making sure all customers leave happy and completely satisfied.
  • Making sure all customers are repeat customers in the future.

Sales Representative

US Smokeless Tobacco
Anaheim Hills, California
11.2007 - 06.2009
  • Managed 240+ accounts (up to 12 accounts on a daily basis).
  • Managing and providing product for customers on a daily basis.
  • Placing advertisements and providing the best possible pricing for the customer.
  • Providing outstanding customer service for the owners I dealt with on a daily basis.
  • Making sure all there needs are fulfilled and that they are always happy with the service provided.

Sales Representative

Prestige Sales
Anaheim Hills, California
11.2005 - 10.2007
  • Managing 175+ (11 + accounts a day).
  • Providing the customer with proper pricing and any advertisement needed.
  • Making sure shelves are always full and priced.
  • Providing the best customer service possible to all owners and managers.
  • Making sure I'm always one step ahead of the competition.

Account Manager

RC Bottling Co
Orange, California
09.2000 - 11.2005
  • Manage 200+ accounts (10+ on a daily basis).
  • Manage 2 merchandisers a day scheduling accounts they need to see.
  • Maintaining and ordering products for stores.
  • Providing customer service for the managers of the stores.
  • Scheduling delivery of products to stores in a timely manner.
  • Building displays for ads.
  • Planning and managing time so all tasks can be accomplished by the end of the work day.

Education

High School Diploma -

Apple Valley High School
Apple Valley, California, United States
06-1991

Skills

  • Customer service
  • Problem solving
  • Team collaboration
  • Attention to detail
  • Guest interaction
  • Territory sales experience
  • Inventory
  • Sales ordering
  • Advertising placement
  • Managing multiple accounts

Affiliations

  • Implementing programs and tasks that improve customer relations with the company.
  • Demonstrated ability to interact effectively with senior management.
  • Excel in customer service, managing time and merchandisers.
  • Strong verbal communication.
  • Quick learner.
  • Extremely organized.
  • File/records maintenance.
  • Proven leadership abilities.
  • Issue resolution.
  • Sales Representative with 11 years experience
  • Areas of expertise include merchandising, organizing merchandisers daily activities, customer service, sales ordering and advertising placement, managing multiple accounts on a daily basis.

Keywords

  • Customer Service
  • Inventory
  • Problem Solving
  • Account management
  • Territory Sales Experience

Personal Information

Willing To Relocate: 1

Timeline

Rental Agent (Customer Service)

Avis / Budget
11.2022 - 03.2025

Delivery Driver

Presidio Logistics / Amazon
10.2020 - 11.2022

Rental Agent (Customer Service)

National / Alamo
11.2011 - 10.2020

Sales Representative

US Smokeless Tobacco
11.2007 - 06.2009

Sales Representative

Prestige Sales
11.2005 - 10.2007

Account Manager

RC Bottling Co
09.2000 - 11.2005

High School Diploma -

Apple Valley High School

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