CHRIS MUNSELL
Bend,OR
Summary
Results-driven professional in sales, known for high productivity and efficient task completion. Skilled in strategic planning, customer relationship management, and team leadership. Excel in communication, negotiation, and problem-solving to achieve sales targets and business growth.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Mortgage Loan Originator
Directors Mortgage
01.2022 - Current
- Daily prospecting and follow-up to attract new business and open doors for clients to achieve their homeownership dreams.
- Educate borrowers and realtors throughout the homebuying and borrowing process from initial contact to close of purchase.
- Attended industry events, seminars, workshops for professional development purposes.
- Fostering a culture of collaboration, trust, support, and best-in-class service.
- Analyzed financial information provided by customers in order to determine eligibility for loans.
- Processed loan applications in accordance with established guidelines and standards.
- Developed relationships with real estate agents, builders, title companies, attorneys and other referral sources.
- Analyzing local mortgage needs and remaining up to date on local real estate market trends, forecasts, account analyses, and the competitive landscape.
- Advised customers on their financial options, including credit repair services and refinancing opportunities.
- Maintained a thorough knowledge of current lending regulations, policies, and procedures.
Loan Partner and Processor
Summit Funding
01.2021 - 01.2022
- Assist in daily activities for senior LO’s including income reviews, file setup and processing.
- Helping clients from initial preapproval to closing understand the homebuying process and ensure a smooth and timely close once in contract.
- Schedule and help with daily prospecting calls, meetups and events.
- Analyzing local mortgage needs and remaining up to date on local real estate market trends, forecasts, account analyses, and the competitive landscape.
- Processed loan applications accurately and efficiently in line with company policies.
- Performed quality control on submitted loan packages for accuracy and completeness.
- Conducted weekly pipeline reviews with Loan Officers to ensure compliance with underwriting guidelines and timelines.
- Communicated effectively with clients regarding any changes or updates to their loan application or documentation requirements.
Regional Sales Representative
Pacific Bath Company
01.2017 - 01.2020
- Conduct in-home and virtual sales presentations by building trust and educating customers on product offerings and solutions to existing problems.
- Identify customer needs and wants to design packages, estimates, and pricing, negotiate, and close the sale.
- Build a book of business via client/business referrals, home shows, neighborhood canvassing, and cold calling.
- Tasked with new sales associate training for our Phoenix branch, I am walking them through the sales process, price negotiation, contract fulfillment, and follow-up through completion.
- Conducted regular training sessions with staff to ensure product knowledge and customer service standards were met.
- Analyzed regional sales data to identify areas of improvement and new opportunities.
- Developed and implemented regional sales strategies to increase market share.
- Prepared monthly reports on regional sales performance for management review.
Hard Goods Manager
Vail Resorts Retail
01.2013 - 01.2017
- Achieved high margins and sell through of high-ticket outdoors product throughout the year.
- Resolved customer complaints regarding product quality or availability issues quickly and efficiently.
- Analyzed customer purchase data from point-of-sale systems to identify trends in buying habits.
- Worked under the supervision of an area manager to achieve the goals set forth by Vail Resorts Inc
- Worked with the head buyer to produce a strategy that caters to our clients while allowing us to maximize revenue.
- Collaborated with marketing team to develop advertising campaigns targeting specific types of customers.
- Scheduled regular meetings with vendors to discuss upcoming promotions or other initiatives.
- Developed and implemented strategies to increase sales of hard goods.
- Monitored stock levels, reordered supplies as needed, and maintained inventory records.
- Supervised purchasing activities, including vendor negotiations and selection of merchandise suppliers.
- Conducted regular reviews of product assortment to ensure appropriate mix of products was available.
Skills
- Relationship selling
- Business referral management
- Negotiation tactics
- Solution selling
- Strategic account development
- Database management
- Excellent communication skills
Nmlsnumber
2377207
Affiliations
- Bend Chamber of Commerce
- Volunteer for the Deschutes River Conservancy
- Hobbies include skiing, fly fishing and daily walks with my dogs Cody and Mac
Certification
- Licensed Mortgage Originator #2377207
References
References available upon request.
Timeline
Mortgage Loan Originator
Directors Mortgage
01.2022 - Current
Loan Partner and Processor
Summit Funding
01.2021 - 01.2022
Regional Sales Representative
Pacific Bath Company
01.2017 - 01.2020
Hard Goods Manager
Vail Resorts Retail
01.2013 - 01.2017
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