Chris Nakos

Work History

NYL Securities, LLC

11.2023 - Current

Identified new business opportunities by networking within the local community and attending industry events, leading to an expanded client base.
Developed strong relationships with clients through regular communication and portfolio reviews, resulting in increased trust and retention rates.
Maintained strict compliance with industry regulations and company policies, ensuring a consistently professional approach to all aspects of the role.
Participated in ongoing professional development opportunities to maintain licensure and continually improve financial expertise.
Provided high level of service and assistance to clients to obtain new opportunities and repeat business.
Improved client satisfaction by providing exceptional customer service and addressing individual financial needs.
Educated prospective clients about the benefits of working with a Registered Representative, converting leads into loyal customers over time.
Responded to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims.
Collected, arranged, and input information into database system.

Imperial Falcon Group

02.2021 - 11.2021

Supervised operations staff and kept employees compliant with company policies and procedures.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Implemented quality control systems to boost overall product consistency and reliability.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Nakos Paper

06.2003 - 07.2021

Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
Collaborated with co-owner on strategic planning initiatives for long-term business success.
Improved customer satisfaction ratings by consistently delivering high-quality products and services.
Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
Ensured accurate record-keeping for financial transactions, maintaining organized documentation for easy reference during audits or other inquiries.
Established foundational processes for business operations.
Developed a strong company culture, fostering teamwork and collaboration among staff members.
Cultivated a safe working environment by adhering to workplace safety policies and providing necessary resources for employee wellbeing.
Implemented innovative marketing campaigns to expand customer base and increase brand awareness.
Negotiated favorable contracts with suppliers, resulting in reduced costs and improved product quality.
Optimized inventory management systems for streamlined ordering processes and reduced waste levels.
Interacted well with customers to build connections and nurture relationships.
Developed new revenue streams by identifying growth opportunities and forging strategic partnerships with key industry players.