Chris Nevarez
Lehi,UT
Summary
Versatile Assistant General Manager with 2 years of experience overseeing daily restaurant operations. Decisive planner and problem solver with skill in managing teams to meet stringent objectives. Personable and collaborative demeanor demonstrated through polished communication and willingness to apply team feedback to resolve challenges.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Relief Manager
KFC Restaurant
Saratoga Springs, UT
04.2022 - Current
- Monitored working environment, making sure it was always safe, positive setting for all employees.
- Provided constructive feedback to workers, which improved morale and boosted efficiency.
- Maintained high corporate standards at all times by ensuring that employees followed all company processes and procedures.
- Answered customer questions and provided immediate assistance to deliver exemplary service.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Directed training and retraining of employees to boost performance and enhance business results.
- Effectively supervised staff of Number personnel by implementing company policies, protocols, work rules and disciplinary action.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Reduced workflow inconsistencies by recruiting and hiring capable staff members.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Assistant General Manager
Slim Chickens
Lehi, UT
07.2021 - 04.2022
- Resolved problems promptly to elevate customer approval.
- Handled cash accurately and prepared deposits.
- Motivated, trained and disciplined employees to maximize performance.
- Managed team schedule with eye for coverage needs and individual strengths.
- Oversee employees in the front and back of the house making sure they comply with company and food safety guidelines
- created a cross training program to ensure employees perform confidently and effectively as they can
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Enforced quality assurance protocols to deliver ideal customer experiences.
- Mentored and motivated team members to achieve challenging business goals.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
Shift Manager
Longhorn Steakhouse
South Jordan, UT
08.2019 - 07.2021
- Trained and mentored new employees to maximize team performance.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Kept employees operating productively and working on task to meet business and customer needs.
- Coached crew members to optimize performance and motivate toward more efficient work.
- opened store and completed opening procedures
Repair Technician
Moog
Murray, UT
05.2018 - 12.2019
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Conducted diagnostic procedures to determine root cause of customer problems and provide accurate repair recommendations.
- Maintained inventory of repair supplies and ordered parts.
- Assessed operating conditions and adjusted settings to maximize performance and equipment longevity.
- record reason for pump return and pack and ship out
Temp Worker
Remedy Intelligent Staffing
Murray, UT
09.2017 - 05.2018
- assigned to Moog to work as a repair technician
- finding issues pump fixing the pump then record pack and ship pump back to customer
- Adhered to company policies, safety procedures and performance standards.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Frequently inspected production area to verify proper equipment operation.
Account Manager
Teleperformance
Sandy, UT
04.2017 - 09.2017
- Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Oversaw new business development and customer servicing.
- Liaised between account holders and various departments.
- Trouble shooting cell phone issues and researching what is happening in customers area
Facility Maintenance Worker
Spherion Staffing
Salt Lake, UT
10.2016 - 03.2017
- Maintained restroom functionality by repairing leaking faucets, clogged toilets and other equipment.
- Implemented preventive maintenance practices and upheld equipment guidelines to reduce downtime.
- Performed minor wall repair, installed drywall and applied wallpaper.
- Followed work orders and specifications for machine and equipment replacement, repair or maintenance.
- Sanitized restrooms using such chemicals as ammonia to reduce spread of germs.
- Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
- Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
Exterminator
Vinx Pest Control
Murray, UT
03.2016 - 10.2016
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Completed required treatment documentation while on-site and returned paperwork to office for processing.
- Located and evaluated pest damage to buildings and grounds to determine extent and optimal corrective actions.
- Adhered to most stringent safety procedures when applying chemicals.
- Responded to customer phone calls and emails quickly to maximize service and improve retention rates.
- Wrote detailed reports for each job, noting sanitation and structural issues that could potentially lead to pest activity.
Picker & Packer
Overstock
West Valley, UT
07.2014 - 03.2016
- Pulled orders quickly to maintain demanding productivity goals.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Removed items from shelves or storage bins and scanned tags.
Security Officer
Chapman Security
West Valley City, UT
05.2012 - 07.2014
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Security Officer
CBI Security
North Salt Lake, UT
12.2010 - 05.2012
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Education
Associate of Applied Science - Criminal Justice
ITT Technical Institute
Murray, UT03.2011
Skills
- Training Management
- Performance Assessment
- Records Organization and Management
- Decision Making
- Goal Setting
- Waste Management and Reduction
- Multitasking and Prioritization
- Multitasking and Prioritization
Certification
National Registry of Food Safety Professionals
Timeline
Relief Manager
KFC Restaurant
04.2022 - Current
Assistant General Manager
Slim Chickens
07.2021 - 04.2022
Shift Manager
Longhorn Steakhouse
08.2019 - 07.2021
Repair Technician
Moog
05.2018 - 12.2019
Temp Worker
Remedy Intelligent Staffing
09.2017 - 05.2018
Account Manager
Teleperformance
04.2017 - 09.2017
Facility Maintenance Worker
Spherion Staffing
10.2016 - 03.2017
Exterminator
Vinx Pest Control
03.2016 - 10.2016
Picker & Packer
Overstock
07.2014 - 03.2016
Security Officer
Chapman Security
05.2012 - 07.2014
Security Officer
CBI Security
12.2010 - 05.2012
Associate of Applied Science - Criminal Justice
ITT Technical Institute
Similar Profiles
Miranda BruntonMiranda Brunton
Customer Service Team Member at KFC RestaurantCustomer Service Team Member at KFC Restaurant
Paulini Gloria L Peata Lotawa BolatagiciPaulini Gloria L Peata Lotawa Bolatagici
Customer Service Cashier at KFC RestaurantCustomer Service Cashier at KFC Restaurant
Lana Al BaqeriLana Al Baqeri
KFC Shift Supervisor at KFC RestaurantKFC Shift Supervisor at KFC Restaurant
Sabrina McFarlaneSabrina McFarlane
Customer Service Cashier at KFC RestaurantCustomer Service Cashier at KFC Restaurant
Julie GableJulie Gable
Registered Dental Hygienist at Treehouse DentalRegistered Dental Hygienist at Treehouse Dental