Summary
Overview
Work History
Education
Skills
Timeline
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Chris Newkirk

Chris Newkirk

436 Cool Ridge Dr Carmel ,IN

Summary

As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

13
13
years of professional experience

Work History

Customer Service Representative

Uhaul Moving And Storage
02.2019 - Current

• Assisted customers with truck rentals, storage needs, and propane refills.

Swept, mopped and cleaned showroom, storage areas and bathrooms.

Performed repairs on trucks to ensure functionality.

  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Carr Sales and Repossession

317 Motor Sports
01.2015 - 10.2024

Worked doing car repossessions and sales

  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Strengthened communication skills through regular interactions with others.
  • Developed and maintained courteous and effective working relationships.

Assistant Kitchen Manager

Buffalo Wild Wings
04.2012 - 10.2014
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Advised kitchen staff on proper food handling techniques to ensure compliance with local health codes and minimize risk of contamination.
  • Motivated staff to perform at peak efficiency and quality.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.

Education

GED -

Carmel High School
Carmel, IN

Skills

  • Customer service
  • Problem resolution
  • Assertiveness
  • Sales expertise
  • Product sales
  • Goal setting
  • Effective communication
  • Attention to detail
  • Team building
  • Organizational Skills
  • Hard working

Timeline

Customer Service Representative

Uhaul Moving And Storage
02.2019 - Current

Carr Sales and Repossession

317 Motor Sports
01.2015 - 10.2024

Assistant Kitchen Manager

Buffalo Wild Wings
04.2012 - 10.2014

GED -

Carmel High School
Chris Newkirk