Chris Newman
Inman,SC
Summary
Driven and detail-oriented Warehouse Manager with a proven track record of improving operational efficiency at Five Star Plumbing, Heating, and Cooling. Over five years of hands-on experience managing day-to-day warehouse operations, including inventory control, shipping/receiving, and team coordination. Demonstrated expertise in inventory management and forklift operations, successfully reducing monthly inventory processing time by 20%, streamlining workflow, and minimizing errors. Adept at delegating tasks, coaching team members, and fostering a collaborative, team-oriented work environment that promotes both individual and group success. Known for a strong commitment to customer service, ensuring seamless communication between the warehouse and customers to meet and exceed expectations. Proficient in utilizing warehouse management systems (WMS) and optimizing layout to increase productivity. Reliable and results-driven, with a passion for driving continuous improvements in warehouse efficiency, safety, and customer satisfaction.
Overview
21
21
years of professional experience
Work History
Warehouse Manager
Five Star Plumbing Heating and Cooling
01.2015 - 09.2024
- Managed supply ordering for both job-specific needs and overall warehouse stock, ensuring timely availability of materials.
- Delivered parts and equipment to installation sites, service technicians, and plumbers, maintaining a smooth workflow across teams.
- Conducted monthly inventory audits in the warehouse and on service trucks, optimizing stock levels and preventing shortages.
- Efficiently loaded and unloaded trucks using forklifts, ensuring safe and timely handling of all materials.
- Maintained cleanliness and organization in the dumpster area using a mini-excavator, adhering to safety and cleanliness standards.
- Regularly cleaned and organized the warehouse, ensuring a safe, efficient, and accessible work environment.
- Implemented a warehouse organization system that streamlined the process for installers to quickly gather materials in the mornings before job assignments.
- Proactively ordered parts from external suppliers when specific items were not in stock, ensuring installers had access to needed materials on time.
- Occasionally traveled out of state to pick up specialized equipment, ensuring projects were not delayed due to supply shortages.
Stocker
BI-LO
11.2012 - 01.2015
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
Frozen Department Manager/Overnight Stocker
Ingles Markets
06.2006 - 07.2012
- Assisted customers with inquiries, providing them with knowledgeable recommendations on products based on their needs and preferences.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Rang up customers when we were open 24 hours.
- Performed inventory control, such as counting, and stocking merchandise.
Overnight Stocker
Walmart
10.2003 - 06.2006
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Education
High School Diploma -
Chapman High School
Inman05.2002
Skills
Shipping and receiving
Forklift Operations
Warehouse Operations
Inventory and Stocking
Delegating Tasks
Inventory Management
Training
Loading and unloading
Order picking and processing
Order Fulfillment
Customer care
Unpacking merchandise
References
Don Byers
3385 Brushy Creek Rd.
Greer, SC 29650
864-325-7233
Five Star Plumbing Heating and Cooling
Business reference
(known for 10 years)
Josh Wofford
3385 Brushy Creek Rd
Greer, SC 29650
864-505-8126
Jwofford@fivestartoday.com
Five Star Plumbing Heating and Cooling
Business reference
(known for 4 years)
Timeline
Warehouse Manager
Five Star Plumbing Heating and Cooling
01.2015 - 09.2024
Stocker
BI-LO
11.2012 - 01.2015
Frozen Department Manager/Overnight Stocker
Ingles Markets
06.2006 - 07.2012
Overnight Stocker
Walmart
10.2003 - 06.2006
High School Diploma -
Chapman High School
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