Overview
Work History
Education
Skills
Timeline
Generic

Chris Norton

Lancaster,PA

Overview

10
10
years of professional experience

Work History

Brand Manager

Alpha Dog Advertising
02.2023 - Current
  • Currently managing a portfolio of 7 accounts, handling all communication and strategy while working in collaboration with our Creative and Content teams to ensure output of quality content
  • Develop comprehensive marketing strategies according to client needs, including digital and print collateral, and paid media plans with correspondence to all associated third-party publications and magazines

Director of Marketing

Bad Rhino Inc.
10.2021 - 02.2023
  • Oversaw the communication and strategy of a majority of the agency's accounts, delegating work across a team of interns while working in tangent with the President/Co-Owner
  • Monitored and maintained client budgets through paid social media campaigns via Facebook, Instagram, and LinkedIn, offering guidance and suggestions when necessary
  • Scheduled daily, weekly, and monthly social media posts for clients
  • Researched and tested numerous social media scheduling tools and platforms.

Assistant Concierge Manager

BrandYourself
02.2018 - Current
  • Served as a manager for several employees upholding company standards and fostering collaboration
  • Assisted in the creation of the new Collective Inbox, currently managing a portfolio of 90 clients totaling $35,000 in monthly revenue
  • Implemented marketing strategies which resulted in a $7,000 growth in monthly revenue
  • Handle all client communication via telephone and email regularly, managing all social media profiles, creating both written and visual content, and creating monthly reports outlining the work completed and milestones achieved
  • Researched and implemented new social media profiles across multiple client campaigns resulting in new, company-wide strategies
  • Created style guides for new resources and social media profiles which were implemented within the company
  • Interviewed applicants alongside managers and members of upper management
  • Recognized as Employee of the Month, March 2019

Reputation Specialist

BrandYourself
09.2016 - 02.2018
  • Served as a personal account manager for up to 25 clients at a time, regularly communicating to discuss strategy and trajectories
  • Managed websites and social media accounts for all clients
  • Created both written and video content on a regular basis including blogs and multimedia presentations
  • Developed unique strategies for each campaign individually
  • Modified website designs for SEO purposes.

Account Services Coordinator

Clipper Magazine
09.2014 - 09.2016
  • Liaison between sales representatives and clients
  • Maintain clear information throughout the creative process to ensure all steps are properly completed, troubleshooting and resolving issues when necessary
  • Paginate magazines working with deadlines in mind, updating layouts and associated reporting as they progress
  • Provide excellent customer service to clients to establish long-term relationships.

Education

English -

Millersville University of Pennsylvania
Millersville, PA
05.2014

Skills

  • Customer Relationship Management
  • Project Management
  • Search Engine Optimization
  • Management Experience
  • Customer Service
  • Social Media Strategy
  • Event Coordination
  • Content Creation
  • Website Management

Timeline

Brand Manager

Alpha Dog Advertising
02.2023 - Current

Director of Marketing

Bad Rhino Inc.
10.2021 - 02.2023

Assistant Concierge Manager

BrandYourself
02.2018 - Current

Reputation Specialist

BrandYourself
09.2016 - 02.2018

Account Services Coordinator

Clipper Magazine
09.2014 - 09.2016

English -

Millersville University of Pennsylvania

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Chris Norton