Chris Nuzzo
Sale Associate
Lombard,Illinois
Summary
I've always been an ambitious, goal orientated self-starter. I pride myself on having a strong work ethic with a passion for sales, customer service, multitasking and forming trusting relationships, that has made me successful in my accomplishments. As a professional and business owner, I've used prospecting, approach, handling objections and concerns along with presentations and follow up, to obtain loyal business.
Integrity has always been at the forefront of my career and has led me to be a successful manager, contractor and salesman. My experience with interacting with so many different walks of life, has given me the ability to facilitate comfortable relationships with my clients during the sales and consulting process.
Even though I have enjoyed being a business owner, I feel it's time to get off the "Island" and be part of a team again and also pursue something with more of an evergreen opportunity.
Overview
22
22
years of professional experience
Work History
Business Owner
C & J Remodeling LLC
Lombard, IL
05.2013 - Current
- Delegated work to staff, setting priorities and goals.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Developed business from ground up.
- Managed operations budgeting, accounts payable and accounts receivable and payroll.
- Resolved issues quickly through research and quick decision-making.
- Interviewed, trained and supervised employees.
- Ordered supplies as needed, and maintained accurate records of purchases.
- Ensured that all safety protocols were followed in order to maintain a safe working environment.
- Reviewed customer feedback and made changes as necessary to improve customer service.
- Managed daily operations such as sales transactions, accounts receivable and payable.
- Maintained up-to-date knowledge of local laws regarding business licenses, permits, taxes.
- Provided leadership through coaching employees on best practices for problem solving.
- Took care of escalated customer concerns to increase satisfaction.
- Developed estimates for services based on in-depth knowledge of labor and material expenses.
- Kept records for production, inventory, income and expenses.
Licensed Realtor Associate
Coldwell Banker (
Elmhurst, IL
03.2009 - 06.2023
- Assisted clients in identifying their needs and preferences for a home purchase.
- Provided detailed information on the local real estate market conditions to buyers and sellers.
- Conducted open houses, home showings, and property inspections.
- Negotiated and drafted contracts between buyers and sellers of properties.
- Advised clients on how to best stage their homes for sale or rent.
- Developed marketing plans for listings including advertising campaigns and open house events.
- Coordinated with lenders, appraisers, title companies, inspectors, surveyors and other professionals involved in the transaction process.
- Responded promptly to inquiries from prospective buyers and sellers regarding property availability or pricing.
- Monitored existing listings to ensure that they remain competitively priced in the marketplace.
Bartender Supervisor
TGI Fridays
Lombard, IL
04.2002 - 05.2009
- Conducted inventory of supplies, liquor and beer.
- Developed schedules for bartenders, servers and other staff members.
- Trained new bartenders on proper alcohol handling techniques and customer service etiquette.
- Monitored daily sales transactions to ensure accuracy.
- Assisted in resolving customer complaints or issues quickly and courteously.
- Promoted a safe working environment by adhering to safety regulations and policies.
- Maintained up-to-date knowledge of current drink recipes and promotions.
- Provided exemplary customer service at all times while interacting with patrons.
- Ensured that all customers were properly ID'd before being served alcoholic beverages.
- Maintained accurate records of financial transactions using POS systems.
- Reported any discrepancies in cash register funds to management.
- Oversaw the opening and closing procedures including counting money drawers and preparing bank deposits.
- Created monthly work schedules for bartending staff based on business volume and needs.
- Developed cost controls methods to reduce waste and maximize profits.
- Organized special events such as theme nights, happy hours, promoting them within the local community when possible.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Education
High School Diploma -
06.1990
Some College (No Degree) - Business Administration and Management
Skills
- Customer Service/Sales/B2B Sales
- Sales Development/
- Employee Training
- Relationship Building//Presentation
- Issue Resolution/Objections
- Attention to Detail
- Task
- Coaching and Mentoring
- Bookkeeping
- Staff Hiring
- Estimating
- Word Programs
- Outlook
- Google Platforms
- LinkedIn Sales Navigator
- Sales Follow Up
Affiliations
- Active church volunteer
- Baseball Coach
- Active Pet Rescuer and Pet Foster Home
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Business Owner - C & J Remodeling LLC
05.2013 - Current
Licensed Realtor Associate - Coldwell Banker (
03.2009 - 06.2023
Bartender Supervisor - TGI Fridays
04.2002 - 05.2009
Schaumburg High School - High School Diploma,
College of DuPage - Some College (No Degree), Business Administration and Management
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